RACHAEL MONTEIRO
**********@*****.*** – 561-***-****
Summary
●Accomplished and results oriented professional with over ten years of administrative experience.
●Dependable and dedicated to high quality customer service.
●Proven track record for solving challenges and working effectively by exceeding expectations.
Professional Experience
RESTORATION USA, Pompano Beach, FL August 2016- November 2016
Executive Administrative Assistant- Insurance Claims (Temporary Position)
Personal Assistant to the CEO and General Manager
Handle all Office Duties
Control All Scheduling
Maintain Client Relationships
Handle all Insurance Claims
Maintain Insurance Adjuster Relationships
Collections of Insurance Payments
Maintain Relationships with outside Legal Department
FITNESS SERVICES OF FLORIDA, Coconut Creek, FL September 2014- July 2016
Customer Service/Warranty Coordinator
●Manage Technicians Employee/ Client Scheduling FL
●Organized events/ Travel Planner
●Accounts Payable/Receivable
●Locate addresses for different regions to coordinate schedules
●Provide customers service and customer resolution
●Warranty Coordinator
●Assisted Purchasing Department
WISH RESTAURANT, Miami Beach, January 2004- July 2011
●Managerial Assistant/Administrative Receptionist
●Conducted Site- Inspections- Event Planner
●Managed and Trained employees
●Did purchasing, accounts receivable and payable
●Assisted at the Hotel’s Front Desk
●Coded invoices
●Organized and Controlled Concierge Programs
CLUB ENVY, Miami, FL June 2003- December 2003
Assistant Manager
●Employee Schedule
●Provided Advertising
●Coordinated all events
●Did accounts receivable and payable
BILLBOARD LIVE- Miami Beach, FL May 2001- May 2003
Administrative Receptionist
●Worked events and concerts
●Answered phones
●Scheduled appointments
●Assisted event coordinator with events
EDUCATION
Everest University October 2014
Criminal Justice Associate’s Degree
BSO Citizens Academy July 2014
Participated in Out-Of-Darkness- Suicide Prevention Walk November 2013
Nova University Southeastern Campus
SKILLS/QUALIFICATION
> High Quality Professional Customer Service
> Greeting Customers & Clients
> Train New Employees
> Office Procedures
> Organization
> Multi- Task
> Data Entry
> Effective Time Management
> Accounts Payable & Receivable
> Site- Inspections
> Event Organizing
> Marketing
> Ordering & Receiving Incoming Products
> Team Player
> Operating of High- Volume Switchboard phone systems
> Conflict Management
> Problem Solving
>Written & Verbal Communication
> MS Word, Excel, Outlook, Power Point, Adobe, Quickbooks 2014, Chronicle and Dash Software, Sage 100 Contract Software
REFERENCES
Katiuscia Batista
Jessica Richardson
Veronica Medina
Karent Centeno