Cocktail Waitress / Bottle Service Professional
Resume:
Norco, CA *****
*****************@******.***
Justus Valentine
SKILLS
Point-of-Sale (POS) Operations
Customer Service Excellence
Teamwork and Collaboration
Problem-Solving and Critical Thinking
Leadership and Professionalism
Food Handling and Health Compliance
Oral and Written Communication
VIP Guest Relations and Hospitality
Upselling and Beverage Service
Fast-Paced Environment Management
EXPERIENCE
Hidden Valley Golf Course, Norco — Bev Cart Girl
August 2025 - Present
● Delivered beverages and snacks while providing friendly and attentive customer service to guests on the golf course.
● Worked private night parties and special events, assisting with beverage service and guest hospitality in high-energy environments.
● Processed cash and card transactions accurately using POS systems.
● Maintained inventory and cleanliness of beverage cart throughout shifts.
● Build positive relationships with customers to enhance guest experience and encourage repeat business.
● Managed multiple guest requests efficiently in a fast paced- environment. Norco College, Norco — Work study/Receptionist
June 2023 - June 2025
● Assist veterans and dependents with accessing campus resources and services.
● Coordinate events and workshops to support veterans’ academic and personal success.
● Maintain accurate records and ensure confidentiality in all interactions. Maiz Cocina, Corona — Hostess
September 2020 - November 2021
● Greeted and welcomed guests with professionalism and warmth.
● Managed seating charts and ensured efficient table turnover.
● Responded to guest inquiries and requests promptly and courteously.
● Assisted staff in maintaining smooth restaurant operations during busy shifts.
● Created a positive dining experience through strong communication and customer service skills.
EDUCATION
Pivot Charter School, Riverside — Diploma
Class of 2021
Norco College, Norco — Associates Degree
Class of 2025
Business Degree
Real Estate Cert.
California State Long Beach, Long Beach — Bachelors Degree (in progress)
Class of 2027
Business Marketing
AWARDS
Recognized for excellence with awards such as Employee of the Month and academic achievements including placement on the Dean’s List. Served as Veterans Club Secretary.
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