Detail-Oriented Administrative Operations Specialist
Resume:
Lekeshia Christon
Bessemer, Alabama
***********@*****.***
Detail-oriented Administrative Operations professional with 13+ years of experience specializing in high-volume Data entry and meticulous Record keeping. Proven track record of maintaining data integrity and confidentiality across healthcare and corporate sectors. Expert in Computer literacy and clerical support, dedicated to streamlining student records and digital document management workflows.
WORK EXPERIENCE
DST Health Solutions Bessemer, Alabama
Data Entry & Mailroom Distribution Clerk January 2007 – June 2014
Entered medical data from UB and HCFA documents into centralized databases for hospitals and physicians with 99% accuracy.
Performed rigorous quality checks and data validation before scanning HCFAs and UBs to ensure data integrity.
Maintained document management workflows by preparing mail for scan capture and organized digital filing systems.
Verified medical record details while ensuring strict data confidentiality protocols in compliance with industry standards.
Bellsouth/Spherion Bessemer, Alabama
Contractual Data Entry Operator August 2006 – November 2006
Entered and reviewed price changes on business accounts for telephone services within the company database.
Maintained accurate database maintenance by verifying account information before finalizing price adjustments.
Responded to high-volume clerical support needs to ensure billing records remained current and error-free.
Utilized advanced Computer literacy to navigate specialized telecommunications software efficiently.
Digital Solution Bessemer, Alabama
Office Assistant May 2006 – August 2006
Maintained financial record keeping by preparing and verifying invoices for business print work.
Responded to client inquiries through multi-line telephone systems while managing appointment scheduling and visitor greetings.
Managed document management and administrative operations for mass mailings and shipping logistics.
Verified detail specifications for print work to ensure client satisfaction and record accuracy.
Classroom Direct Bessemer, Alabama
Customer Service Representative August 2005 – December 2005
Entered product and enrollment-style records into databases from fax, mail, and telephone sources.
Maintained a high standard of clerical support while handling 50+ inbound and outbound calls daily.
Reviewed and resolved customer data discrepancies to ensure database maintenance and order accuracy.
Verified order accuracy against physical documentation to prevent errors in student and classroom shipments.
Anderson News Service Bessemer, Alabama
Accounts Receivable Clerk January 2001 – January 2003
Entered and applied payments to account ledgers, maintaining precise record keeping for all financial transactions.
Reviewed trial balances and researched billing information to resolve account discrepancies and ensure data validation.
Maintained administrative operations including high-volume filing, faxing, and mail distribution.
Responded to client payment issues through professional collection calls and multi-line telephone management.
EDUCATION
Jess Lanier H.S. Bessemer, AL
High School Diploma in General September 1989 – May 1993
ADDITIONAL SKILLS
Core Data Management: Data entry, Record keeping, Data validation, Database maintenance, Document management, Data confidentiality
Administrative Operations: Clerical support, Administrative operations, Student records, Enrollment management, Spreadsheets, Computer literacy
Technical Tools & Communication: Multi-line telephone systems, Digital file management systems, Quality checks, Invoicing, Accounts receivable, Customer Service
REFERENCES
References upon request
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