Remote Customer Support & Admin Assistant /s

PATRICK BOYLE

Mulberry, FL 813-***-**** ***********@*****.*** Open to Remote Roles

Remote Customer Support Appointment Setting Virtual Assistant Data Entry

PROFESSIONAL SUMMARY

Reliable, detail-oriented college student and former customer-facing team member seeking remote work in customer support, appointment setting, virtual assistance, or entry-level administrative support. Strong background in leadership, communication, active listening, Microsoft Office, organization, and accountability. Known for staying disciplined, learning quickly, working independently, and helping teams stay consistent under pressure.

REMOTE-READY SKILLS

Customer Communication

Active Listening

Microsoft Office

Scheduling Support

Organization

Data Entry Accuracy

Problem Solving

Written Communication

Team Collaboration

Leadership

Training Others

Accountability

EXPERIENCE

Food Runner / Drink Runner / Busser Topgolf - Tampa, FL 07/2022 - 08/2024

• Supported high-volume customer service operations by delivering food and drinks accurately and professionally.

• Communicated with servers, customers, and teammates to keep service organized and efficient during busy shifts.

• Responded to customer needs with a positive attitude, patience, and attention to detail.

• Built dependable work habits through punctuality, consistency, multitasking, and follow-through.

Cadet Leader JROTC, Armwood High School - Seffner, FL 08/2019 - 05/2023

• Held leadership roles including Platoon Sergeant, Company Commander, Command Sergeant Major, Exhibition Captain, and Raiders Captain.

• Trained and guided cadets by giving clear instructions, setting expectations, and keeping teams organized.

• Strengthened leadership, decision-making, discipline, professionalism, and accountability through structured team responsibilities.

• Participated in competitive drill, exhibition, and Raiders teams while balancing school and leadership duties.

Student Athlete - Goaltender Ice Hockey - USA 05/2016 - Current

• Developed strong discipline, focus, communication, teamwork, and performance under pressure through competitive hockey.

• Balanced academic responsibilities with travel, practices, games, and team commitments across multiple seasons.

• Current/Recent teams include Saint Norbert Green Knights, Decatur Blaze, Orlando CFHC Bears 18U AA, Riverview High School Varsity, Tampa Bay Jr. Lightning, and Tampa Bay Crunch.

Volunteer Bay Life Church - Brandon, FL 2018 - 2019

• Served on mission trips to Atlanta and Orlando, supporting community-focused projects and team service activities.

EDUCATION

Saint Norbert College - De Pere, WI Current GPA: 2.8

Armwood High School - Seffner, FL Graduated May 2023 District GPA: 4.28 State GPA: 3.56

ADDITIONAL STRENGTHS

Creative writing, music production, training and education, critical thinking, decision making, leadership, and team accountability.

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