Versatile Security and Claims Specialist, Bus/ coach driver

BILLY JOHNSON

972-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Highly skilled and reliable security professional with years of experience in claims, vehicle accidents, debt collections and process server investigations. Proficient in risk assessment, surveillance, and emergency management with a strong background in implementing security protocols and procedures. Committed to upholding the highest standards of security and professionalism.

SKILLS

• Security License 2,3,4

• Emergency Response

• Surveillance

• Complex Problem Solving

• Incident Reporting

• Security Screening

• Flexibility to travel

• Crises Management

WORK HISTORY

PROFESSIONAL SCHOOL BUS OPERATOR 08/2020 to Current DALLAS INDEPENDENT SCHOOL DISTRICT - Dallas, TX (Part-time)

• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.

• Demonstrate professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.

• Effectively communicate with parents and colleagues to promote transparency. CATASTROPHIC CLAIMS ADJUSTER 01/2015 to Current

PILOT CATASTROPHE SERVICES - Ft Worth, TX (Part-time)

• Travel during severe weather events to perform damage assessments, conduct investigations, and file claims for primary insurance agencies.

• Provide exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.

• Conduct thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

• Manage catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.

PROFESSIONAL SCHOOL BUS OPERATOR 01/2012 to 01/2019 DALLAS COUNTY SCHOOLS - Dallas, TX

• Managed accurate records of daily routes, student attendance, incident reports, vehicle inspections, and fuel usage logs.

• Displayed a high level of situational awareness on routes, adjusting as needed for weather conditions, traffic patterns, or other potential hazards.

• Supported special needs students by providing individualized assistance during transport and accommodating specific requirements.

FREELANCE ACTOR 01/2001 to 01/2013

CENTRAL CASTING - Los Angeles, CA/ STU SEGALL STUDIOS - San Diego, CA/ LONESTAR CASTING - Dallas, TX

• Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.

• Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.

• Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.

REAL ESTATE APPRAISER 01/2002 to 01/2006

JOHNSON &JOHNSON APPRAISAL - San Diego, CA

• Led direct sales and marketing activities including business to business cold-calling designed promotional and marketing materials and organizing promotional events.

• Increased client satisfaction rates by consistently delivering accurate appraisals within expected timeframes while maintaining a high standard of quality control.

• Maintained current understanding of lender requirements and documentation guidelines. CERTIFICATIONS

Dallas County Schools - Dallas, TX

CPR Certified

CDL Class A – Dallas, TX

Endorsements P, S, T and X.

Level 2 Security License

Certification

Level 3 Security License

Certification

Level 4 Security License

Certification

EDUCATION

Cedar Valley College - Lancaster, TX Approximately 70 Academic Credit Hours Business Administration

Richland College - Dallas, TX Certificate

Computer Applications, 01/2014

Lincoln High School - Dallas, TX High School Diploma TRAINING

• A Safe Driver Inc - Dallas, TX Driver Safety Course

• Dallas County Schools - Dallas, TX Customer Service Workshop

• Landmark Education - Dallas, TX Communication Workshop

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