GREGORY LEE BATTLE
Durham, NC ***** 919-***-**** **********@*****.*** https://www.linkedin.com/in/gregory-lee-battle-2917036/ Pg. 1 of 3 OBJECTIVE:
Dedicated IT professional with over 25 years of experience in systems integration, data migration, and project management. Proven ability to design, develop, and support complex integration solutions that streamline data flows between enterprise systems. Expertise in technical troubleshooting, stakeholder collaboration, and meeting stringent timelines while ensuring data integrity and compliance. This experience includes utilizing SQL and ETL development, and ERP (Ellucian Banner system) in an Oracle database environment. MULTIPLE OF DATA MANAGEMENT AND TECHNOLOGY PLATFORMS: Data Management / Client Support:
• Data Extract Transform Load (DETL), Data Migration, System Project Management, Ellucian Banner Third Party Systems,
• Systems Technical Support, Client Support Services, and Helpdesk Support Various Information Systems and Coding Languages:
• Ellucian Banner CRM Recruit system, PL/SQL, Ellucian Banner 7.x – 9.x, Oracle, ERP System, College Net R-25,SharePoint,
• Web Focus, GitHub, Atomic, TOAD SQL Oracle Developer, AppWorx Job Scheduler, SAS Visual Analytics 7.1, ICD-10 coding,
• Vax Focus COBOL,VMS / DCL,MS-DOS, MS-DOS Kermit, GEMISCH, MUMPS, RPG III, and Rapid File Transfer Hardware / Network:
• Network Connectivity Resolution, Novell Network System-4.1, Sun Unix-4.0, MICRO-VAX, IBM S/36, and DIGITAL VAX/MVS Microsoft Products:
• Windows: 3.xx, 9x, NT, 200x, XP, VISTA, 8, 10, Office Professional Suites: '97, XP, 200x, and Visual Basic Integration And API:
• Data Integration Solutions, API Integrations, Business Sys. Analytics, ERP Third Party Sys Intergation, & Sys. Project Management Architecture And Analysis:
• Software Architecture, Business Analysis, Data Mapping, and Data Cleaning Database Technologies:
• Relational Databases, and Data Table Creation
EXPERIENCES:
Adtalem Global Education Ellicott City, MD
Ellucian Banner Developer (Remote contract via Oxford Global Resources) Apr 2024 - Sep 2024
• Utilized SQL programming to support business analyses and facilitate data integration between Ellucian Banner 8 and 9 modules.
• Participated in an agile management format to support smooth rollout and integration of various assignments.
• Developed PL/SQL objects with robust error handling to ensure reliable data processing and migration.
• Assisted in the development and support of system data feeds, integrating Ellucian Banner with third-party applications using Automic and GitHub systems to support seamless data flows.
• Provided technical support for business applications including Student, Finance, Financial Aid, and Admissions modules, ensuring data consistency across integrations.
• Collaborated on the integration process of enterprise applications incorporating complex third-party systems.
• Engineered analytical reports and transactional web applications using Oracle, underscoring secure and robust data reporting integrations.
• Devised code solutions with a structured approach to ensure long-term maintainability and quick accessibility.
• Tested code solutions based on customer acceptance criteria to deliver high-quality application integrations.
• Maintained effective communication with internal and external stakeholders to ensure alignment on integration requirements.
• Documented technical procedures, including creating detailed explanations of Script Branching procedures.
• Provided regular project status updates to leadership, management, and directors.
• Shared knowledge of emerging technologies to enhance integration processes in special projects.
• Collaborated with co-workers across CST/EST time zones to complete assigned integration tasks. Baltimore City Community College - Information Technology Services Baltimore, MD Business Systems Analyst - Student Enrollment Apr 2022 - Aug 2023
• Analyzed current business processes and recommended improvements, supporting integration of data systems through enhanced business analysis.
• Improved training and operational procedures to increase efficiency and productivity in data workflows.
• Collaborated directly with clients to identify business needs and integration opportunities.
• Created and presented reports to executive team members to support data integration recommendations.
• Oversaw implementation projects from initiation to completion, ensuring data consistency across systems.
• Utilized data analysis tools to extract impactful insights for system integrations.
• Assisted business analysts in identifying and resolving challenges via streamlined process improvements.
• Developed and communicated problem-solving techniques critical for integration tasks.
• Employed various communication methods to gather business requirements for integration projects.
• Facilitated communication among team members to ensure clarity in integration efforts and project tasks.
• Supported hardware upgrades and troubleshooting, ensuring smooth interactions between data systems.
• Managed user account setups for the Ellucian Recruit system to support integrated access. GREGORY LEE BATTLE
Durham, NC 27704 919-***-**** **********@*****.*** https://www.linkedin.com/in/gregory-lee-battle-2917036/ Pg. 2 of 3 EXPERIENCES (Cont’d):
North Carolina Central Univ. (NCCU) - Dept. of Info. Tech. Services / Enterprise Info. Systems Durham, NC Business and Technology Applications Analyst Aug 2002 - Aug 2020
• Managed multiple SQL and Oracle related projects that involved data migration, integration, and reporting across Ellucian Banner and third-party systems including Argos Report, SAS, Blackboard Analytics, and more.
• Conducted system testing for the Argos reporting system, ensuring reliable data transfers and integrations.
• Developed and implemented an automated SQL script procedure using AppWorx Job Scheduler to enhance reports data security.
• Led data migration services for the Blackboard Analytics system by integrating various data sources and managing complex data flows.
• Ensured continuous maintenance and enhancement of Ellucian modules to support integrated data environments for Human Resources, Payroll, Occupational Safety and Health Administration, Student, Finance, and Institutional Advancement.
• Designed and implemented automated procedures streamline unlocking of student enrollment and loan accounts.
• Managed the Banner Database System Maintenance Procedure Team to maintain database integrity and system integration.
• Served as Technical Lead for university offices during the transition to the Ellucian Banner Oracle Database System, focusing on data integration and migration.
• Oversaw database management system maintenance to ensure compliance with vendor system requirements and data integration standards.
• Provided technical leadership on the College Net R25 Scheduling & Facility Management System with a focus on data migration.
• Streamlined the annual Accrual Accounting Budget cycle by transitioning from manual to automated processes, integrating Excel data into flat file submissions.
• Functioned as the liaison with various university departments to ensure smooth data integration and system interoperability.
• Executed testing and implementation of various software applications, reinforcing robust data integration workflows.
• Developed data extraction, transformation, and load procedures and SQL scripts to support integrated student community services.
• Offered technical assistance and support for integrated data management within the ITS department. WakeMed Operation Center / NCCU-School of Library and Info. Science Raleigh, NC Health Informatics (Practicum) Sep 2015 - Dec 2015
• Reviewed and investigated Health Information Management Coding procedures to improve data workflow integrations.
• Analyzed relationships between physician documentation and inpatient coding processes, identifying integration improvement oppor tunities.
• Surveyed the Epic Systems EHR to understand data flows and integration points using relevant EPIC terminologies.
• Completed ICD-10 training based on World Health Organization (WHO) standards to ensure compliance in data handling.
• Examined patient privacy access levels to understand data integration security measures for various employee types.
• Assessed the integrated functionality of the Electronic Health Record to support comprehensive patient data management.
• Tracked data flow between applications to generate comprehensive patient treatment records, ensuring seamless data integration.
• Successfully passed the WakeMed ICD-10 coding comprehension assessment.
• Reviewed practices in clinical documentation improvement and its impact on data integration and patient care. NCCU-Dept. of Information Technology Service Durham, NC Computer Consultant/Univ. Student E-Mail Manager Jan 1996 - Jul 2002
• Managed system project upgrades to transition the university email system from PC-Pine to an internet-based EUMail platform, enhancing integrated communication.
• Coordinated reconnection of office computers during building renovations to ensure uninterrupted network integrations.
• Resolved network connectivity issues and assisted with MS-Windows installations to support integrated system functionality.
• Consulted with end users to address software and hardware issues, ensuring alignment with integrated university standards.
• Researched and resolved end-user computer concerns, reinforcing integrated support solutions.
• Updated university computer equipment standards to align with vendor requirements and ensure seamless system integrations.
• Installed and configured computer programs designed for network and standalone integration.
• Led technical installations for computer equipment in newly renovated university buildings, focusing on system integration.
• Managed technical support across multiple campus buildings to ensure integrated operations of computer labs and employee systems.
• Oversaw the university student email system by ensuring system performance and efficient integration of email account management.
• Directed the upgrade of the student email system from a PC-based to an internet-based solution, streamlining integrated communications.
• Delivered student email training sessions to support smooth adoption of the integrated email platform.
• Assisted students with computing issues during office hours and managed integrated computer lab operations.
• Conducted software training sessions on computer applications to ensure integrated operational understanding. GREGORY LEE BATTLE
Durham, NC 27704 919-***-**** **********@*****.*** https://www.linkedin.com/in/gregory-lee-battle-2917036/ Pg. 3 of 3 EXPERIENCES (Cont’d):
International Business Machines (IBM) - Micro Computer Support Center Research Triangle Park, NC Marketing Sales Representative/Product Specialist Aug 1994 - Jul 1995
• Provided primary level support and product expertise for the IBM PS/2 E System, addressing integration issues at the hardware and software level.
• Assisted with the Model 8580 System board upgrade by supporting second-level system integration efforts.
• Diagnosed and resolved computer hardware/software problems, ensuring integrated support via telephone.
• Managed the revision of PS/2 E System documentation and conducted training sessions to support integrated system knowledge among coworkers. Duke University Medical Centre - Duke Health Integrated Practice (DHIP) Durham, NC Senior Computer Operator Apr 1990 - Jul 1994
• Managed the installation of Digital/IDX terminals and plotter printers in the associated offices throughout the Duke Univ. Medical Hosp.
• Resolved any technical connectivity issues and maintained a lodge while installing terminals and printers.
• Developed and implemented the Alternate Database Backup Procedure to use when the mainframe system data backup fails. This reduced the time to complete system backups before the start of the first shift.
• Managed the database backup procedures for the Digital VAX/VMS, Novell Networking, and imaging systems.
• Developed a .com program to simplify mainframe command entry, enhancing integrated IT operations.
• Developed a data interphase program (Oper.com) that downloaded multiple claim files for other DHIP offices. Oper.com was a program that consisted of DEC Command Language, MS-DOS Kermit and included computer operator commands.
• Provided technical document for staff members to understand the Oper.com program.
• Performed mainframe production processes to generate hospital reports.
• Provided technical assistance to associated DHIP offices. EDUCATION:
North Carolina Central University Durham, NC
• Master of Information Sciences (MIS) / Health Informatics Certification (Postgraduate)
• MIS / Strategic Information Management** (GPA Achievements: The Nat’l. Dean's List '06)
• Bachelor of Business Administration / Computers and Information Systems Wheeling Jesuit University-Robert C. Byrd Nat’l. Technology Transfer Center Wheeling, WV
• Emerging Minority Business Leaders Summer Institute** (Three Graduate School Credits) REFERENCES:
Available Upon Request