Multifaceted Recruiting and HR Professional
Resume:
Stacy Mann
Milan, IL *****
**********@*****.***
Professional Summary
To secure a challenging position with an established company that will allow me to utilize my years of experience in Recruiting, HR Function, Operations, Customer Service, Management, and Sales. Authorized to work in the US for any employer
Work Experience
Home Health Care Provider
Home Instead / QC Senior Care, INC-Moline, IL
October 2023 to July 2025
In home Health Care Professional duties: Bathing Clients when needed, cooking, cleaning, laundering, support in exercise, medication reminders, overall general duties that were asked to be performed. Kept daily record of my duties on what is going on in each household. Also drive clients to doctors appts when needed, while maintaining their safety.
Pay Station Clerk/Market Grille
Hy-Vee, Inc.-Davenport, IA
September 2022 to October 2023
In the Northgate Hy-Vee, I performed many functions. Cashier, Self Check out Cashier, Liquor store, recycling center, Floral including deliveries when needed, stocking when asked, Outside Garden Center. Account Lead (Consultant)
Lancesoft Inc.-Moline, IL
March 2017 to November 2021
· Customer Support for Leading Agricultural Companies in the Midwest.
· Tracking and management of recruitment for Contract Employees
· Tracking and management of yearly Evaluations for Contract Employees
· Management of any all terminations or disciplinary actions related to Contract Employees
· Reports as requested, monthly and Boutique reports as requested
· Oversaw full cycle recruiting
Recruiting Manager
Apac Customer Service Call Center-Davenport, IA
2016 to 2017
Responsible for full cycle recruiting encompassing all of the following: generating leads, job fairs, management of 5 team leaders, generating new leads and new ideas for recruitment.
Customer Support Administrator - Inside Sales and Development Cobham Mission Systems-Davenport, IA
June 2015 to August 2016
· Overall customer support to internal and external customers.
· Responsible for running daily estimates for the purpose of quoting customers for new and spare parts. Entered quotes into the system, generated quotes and sent quotes to customers.
· Responsible for dispersing estimates for quotes to inside sales staff daily.
· Single point of contact to the Governing body for government contacts to ensure on time delivery.
· Responsible for daily monitoring of Government Bid Boards for solicitations requesting quotes for products.
· Responsible for several different reports for Key Performance Indicators, including metrics for quote turnaround time, number of day’s proposals were open, and overall sales to government bodies, to encompass dollars won/loss, number of bids quoted and lost to competitors.
· Responsible for maintaining electronic and paper files, including Sales Order for accuracy and compliance for government audit.
· Any and all tasks related to the Inside Sales department as assigned. Contracted Recruiter
Cobham Mission Systems-Davenport, IA
June 2015 to December 2015
· Responsible for all aspects of the recruiting process encompassing all skill sets in a manufacturing environment. Skill sets include, but are not limited to : Light Industrial employees, Technical positions, Engineering, Supply Chain Management, Inside Sales, and Management.
· Perform selection activities to include administering pre-employment testing, conducting interviews, performing background checks, and extending employment offers for non-exempt employees. Perform recruitment activities to include creating ads and postings, placing ads in the appropriate venues, and attending
Job Fairs.
· Perform classification activities to include performing job analysis activities and creating job descriptions.
· Maintain information in the Human Resources Information System. (HRIS)
· Maintain Human Resources related files to include personnel files, training records, and benefits files.
· Perform specialized projects as needed.
· Required at all times to work effectively with personnel in other departments and directorates, including outside vendors with the utmost integrity and discretion.
· Perform all operations according to prescribed safety and environmental principles. Senior Recruiter
APAC Customer Services-Eldridge, IA
September 2014 to December 2014
· Lead a team of 7 recruiters to fill the company's hiring needs.
· Follow all phases of the Recruiting wheel and also oversaw the Recruiting advertising budget and how that budget was to be spent.
· Coach and mentor the recruiters to meet their metrics.
· Oversaw all hiring by recruiters and all functions of the hiring process. On-Site Manager
Volt Consulting MSP/Deere & Co.-Moline, IL
January 2007 to December 2013
· Responsible for the management of 200+ contingent staff with Human resource duties, including but not limited to: recruitment of all skill sets
(Administrative, Technical, Medical, Light Industrial), performance evaluations, disciplinary actions including termination, coaching, and support for contingents.
· Work collaboratively with Deere & Company Management and Human Resources to meet their staffing needs.
· In the last 5 years with the program, duties have included support of the following Deere locations: Harvester, Seeding, Cylinder, WWPD, All of Unit DY, SWOB, Corporate Headquarters, John Deere Historic Site, 19th St., JDIS, Archives, John Deere Store and Pavilion, JD Ottumwa Works.
· Integrity of Volt’s database and exit PMAC process as it relates to contingent separation.
· Boutique reporting as requested by specific Deere Managers and HR representatives.
· Improved processes for enhanced communication and efficiency. Account Manager
Volt Services Group-Davenport, IA
January 2003 to December 2007
· Lead a staff of 5 employment recruiters in the research, interview, and placement of candidates for client companies.
· Responsible for the development of new business, research potential business opportunities with new and current client customers, maintain and service current client sales database, develop and execute effective marketing campaigns to prospective clients, maintain effective and complete documentation of all sales activity, and work effectively with staff to achieve company goals.
· Ensure that all accounts are in compliance with company policies, state and federal laws, and workers compensation benefits.
· Utilize company and industry software to manage client billing, payroll and light accounting functions.
· Routinely in the Top Ten of the 300+ Volt Services Group branches nation-wide in sales volume. Recruiter, Administrative & Light Industrial
Volt Services Group-Davenport, IA
January 2001 to December 2003
· Sourced, evaluated, interviewed, and hired candidates for client companies.
· Interacted with customer hiring managers to assess the qualifications required and detailed job descriptions for employment, matched skills and goals of employees to job requirements.
· Administered benefits as it relates to health care (medical, dental, vision), workers compensation, and fulfilled obligations regarding right to work laws.
· Utilized company software to administer billing, payroll, claims, skills assessment testing and other staffing industry data base entry.
Staffing Coordinator
Chenhall’s Staffing Service-Davenport, IA
January 1997 to December 1999
· Evaluated, interviewed, and hired candidates for client companies.
· Assessed qualifications required and detailed job descriptions for employment, matched skills and goals of employees to job requirements.
· Assigned special projects that expanded recruiting sources with creative advertising and raised the gross margin of the division by renegotiating with the customer base. Interview Coordinator (Temporary Assignment)
Volt Services Group, Technical Division-Davenport, IA January 1997 to December 1997
· Assisted in the recruiting and interviewing of candidates for placement of contract employees at John Deere Harvester Works, with more than 700 individuals processed for employment.
· Set interview schedules, hosted candidates and verified applicant documents during the interview process. Contacted and arranged for secondary interviews for selected candidates. Education
Liberal Arts & Sciences (Associate's degree)
Black Hawk College-Moline, IL
1991 to 1993
Moline High School-Moline, IL
1985
Skills
• Client services
• IBM Skillmatch (10+ years)
• Writing skills (2 years)
• Proficient in MS Suite: Word, Excel, Outlook. (10+ years)
• Full cycle recruiting (10+ years)
• Computer skills (10+ years)
• Windows
• Call center experience
• VoltTrack recruiting software (10+ years)
• Typing
• Organizational skills (10+ years)
Certifications and Licenses
OSHA 10
2007 to Present
Basic OSHA certification.
Six Sigma Yellow Belt
2007 to Present
Program used for training and streamlining specific business processes Yellow Belt Certified
Workers Compensation and Unemployment Training
2005 to Present
Trained on all processes involving unemployment claims and workers compensation claims. Sales and Business Development Training
2001 to Present
Full circle sales and business training due to my position in Account Management. Driver's License
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