Versatile Professional: Delivery, RBT, Admin Roles

Summary

#readytowork

Authorized to work in the US for any employer

Work experience

Delivery Driver

DoorDash

• Follow directions

• Work under pressure

• Communicating with restaurant staff to pick up orders

• Dropping off the order with the customers instructions Registered Behavior Technician (RBT)

Behavioral Framework • Woodbridge, VA

January 2025 to Present

As a Registered Behavior Technician (RBT), I provided direct one-on-one support to children with autism and other developmental disabilities, implementing behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). My responsibilities included collecting and analyzing data, reinforcing positive behaviors, and helping clients develop skills in areas like communication, social interaction, and daily living. One of my significant accomplishments was contributing to measurable progress in clients’ behavior and skill development, particularly in areas like reducing challenging behaviors and improving social skills, which led to greater independence for the children I worked with.

Player Services Representative/ Cashier

The Rose • Dumfries, VA

September 2024 to Present

• Efficiently processed cash, credit card, and mobile payments for customer transactions

• Maintained accurate cash drawer balance by reconciling sales receipts and performing regular audits

• Promoted store loyalty programs, encouraging customers to sign up for rewards cards or memberships

• Handled large volumes of cash transactions accurately while maintaining a high level of attention to detail Administrative Assistant

Restoration • Dumfries, VA

July 2020 to Present

• Scheduling inspections

• Speaking with customers about concerns

• Accepting jobs from insurance companies

• Assisting estimators in their needs

• Coordinating inspection dates and time on the spot Usher

Volunteer At Church • Dumfries, VA

January 2018 to Present

• VOLUNTEER WORK*

RESPONSIBILITIES—greeting, assisting, alerted, serving, cleaning and helping in anything. Zeydi Ochoa

+1-571-***-**** / *********@*****.*** / Dumfries, VA I volunteer as an usher at my church service every weekend. This privilege has provoked me to develop a passionate feeling about guest service and integrity. It has also helped my public speaking and improved my interaction with others. Cleaning Crew

Cleaning services Inc. • Woodbridge, VA

June 2017 to Present

• OCCASIONALLY, ONLY DURING THE SUMMER*

During the summer I joined family friends to clean houses and offices that specialize in deep cleaning of different type. I cleaned bathrooms, kitchens, rooms, desks, laptops, and much more.

School church teacher/ caregiver

Volunteer At Church • Dumfries, VA

June 2015 to Present

• VOLUNTEER WORK*

RESPONSIBILITIES —caregiving, babysitting, bonding, aiding older kids memories bible texts, providing lectures, run the school church system Being a school church teacher has helped me improve my patience, tolerance, and the importance of putting others first. I now find it crucial for students at school church to learn and get along with one another and that's why I try my best every time I spend time together with them. Amazon Delivery Driver

Fredericksburg, VA

September 2024 to January 2025

• Follow all safety precautions/rules while driving

• work at a fast paste but maintaining professionalism

• Deliver items at correct address

• Being aware of animals

• Gps usage

• organizing packages

Package Delivery Driver

Amazon DSP • Fredericksburg, VA

October 2023 to March 2024

• Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays

• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc

• Collaborated with dispatchers to coordinate daily delivery schedules

• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions Call Center Customer Service Representative

CAMERON TRUCKING • Woodbridge, VA

May 2022 to March 2024

• Provide best customer service while multitasking

• Utilizing methodologies like Six Sigma

• Proficient use of Zoho Desk on a daily basis

• Partnering different departments as a team to apply changes and certify arrangements

• Analyze and report product malfunctions

Daycare Assistant Teacher

Sweet home daycare • Woodbridge, VA

December 2019 to January 2020

Responsibilities: entertain an infant and children from ages 1-4, balance feeding three children at once, satisfy their needs, and stimulate their learning by teaching the alphabet, colors, and rhymes. This experience gave me an entry-level of a daycare system. Since the children were around the same age I had to make sure they wouldn’t hit each other or horseplay while watching a 4-month year-old infant who I usually held in my arms. I also diaper changed most children and assisted the older ones in the bathroom since they were potty-trained. I was also responsible for putting the children to sleep at their nap time. Cahier/Customer Service, sales associate

Target • Dumfries, VA

September 2019 to December 2019

Responsibilities: organizing clothes, operating a cash register, helping customers locate what they’re looking for, and provide excellent customer service

Working at target stimulated my interest in fashion, organizing clothes, and the importance of size. I ultimately loved working at a retail store for the variety. This helped excel my customer service even more in a positive way. Babysitter

Babbitting Service • Dumfries, VA

May 2019 to October 2019

Responsibilities: feed, shower, diaper change, and supervise the child Taking care of a one-year-old baby was a second job I performed after coming home from my first job, due to my past experience from my previous job, I didn’t have trouble providing the needs of the baby. Cashier, Customer Service, Cook, host

McDonald's • Dumfries, VA

April 2019 to August 2019

Responsibilities: communicate well, assist, clean bathrooms, and provide a positive environment to customers. Being a cashier and a host enhanced my work experience with customers. I really enjoyed communicating with the customers and assisting their suggestions. I didn’t only learn to always have a smile on my face and try to be polite, I actually learned that if you’re passionate about your job you’ll smile and be polite not because you’re required to but because it’s truly coming out of your heart. Although there were some customers who had probably had a bad day, most of the time, a smile and a positive atmosphere made them change their countenance. Babysitter

Babbitting Service • Woodbridge, VA

September 2016 to August 2018

Responsibilities: feed, diaper change, and play with the toddler meanwhile I helped the older child with homework. I supervised both children and put them to bed at their correct bedtime.

Responsible to babysit a one-year-old and an eight-year-old Monday-Friday. My responsibility was to feed them at the given time, supervise over them and put them to bed at the time their mother ordered. Education

Associate

Northern Virginia Community College • Woodbridge, VA August 2019 to Present

High school or equivalent

Forest Park High School • Woodbridge, VA

August 2016 to June 2020

Upper secondary education

Skills

Individual therapy Deep Cleaning Experience Work under pressure Patient monitoring Children Cash register Experience Working With Students Cashiering Cash handling Guest Services Behavioral therapy Medical terminology Animal care Experience working with students Fast learner Spanish Customer service English Childcare Cash Handling Experience with children Immigration law Fluent in Spanish Bilingual Front desk Communicates well Registered behavior technician experience Direct support Time Management Languages

Spanish

Certifications

driver's license

Driver's License

CPR Certification

Basic First Aid certificate, Any valid issuer for CA Non-CDL Class C

Caregiving Working with people with autism Retail Research Communication skills Behavioral data collection Guest services Microsoft Excel Positive reinforcement as ABA intervention Dog handling Early childhood education Applied behavior analysis Computer skills Daycare Toddler Care Retail sales Working with people with developmental disabilities Organizational Skills Commercial Cleaning Residential Cleaning Supervising experience Heavy babysitting experience

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