Medical Billing & Coding Specialist Resume Title

Xochil LaFountain

** ******* **, *********, ** **701

602-***-**** ️ ************@*****.***

Professional Summary

Dedicated and detail-oriented Medical Billing and Coding Specialist with a solid foundation in healthcare administration, claims processing, and insurance verification. Proficient in ICD-10, CPT, HCPCS, and HIPAA compliance, with hands-on experience using EHR systems including Epic, Medisoft, and Cerner. Passionate about delivering correct and efficient billing services to support patient care and streamline office operations. Excellent communication and organizational skills with a strong commitment to accuracy, professionalism, and patient confidentiality.

Core Skills

Insurance Verification & Eligibility Checks

Claims Submission & Denial Management

ICD-10, CPT, HCPCS Coding

Medical Terminology & Chart Review

EHR & Billing Software (Epic, Cerner, Medisoft)

HIPAA Compliance

Microsoft Office (Word, Outlook, Excel)

Fluent in English & Spanish

Patient Interaction & Customer Service

Education & Certification

Medical Insurance Billing and Coding Certificate

Honor Graduate – New River Community and Technical College, Princeton, WV

Graduated: May 18, 2025

High School Diploma – Summit High School, Phoenix, AZ

Retail Sales Certification – Job Corps, Phoenix, AZ

Healthcare Experience

Medical Insurance Billing and Coding Intern

New River Community and Technical College – Princeton, WV 2024 – 2025

Applied ICD-10, CPT, and HCPCS codes to patient services

Reviewed patient charts for accuracy and compliance

Verified insurance eligibility and benefits

Entered data into EHR and billing systems for claims processing

Learned front office workflows including appointment scheduling and patient check-in

Production Associate (Healthcare Laundry Services)

Aramark, Princeton, WV Sept 2023 – Jan 2025

Managed clean medical garment processing and uniform prep for healthcare clients

Ensured inventory and organization of linens and garments for delivery

Packing Technician – Medical Devices

Medisca Inc, Plattsburgh, NY Aug 2018 – Nov 2019

Packaged and labeled pharmaceutical products and controlled substances

Maintained compliance with cGMP and cleanroom protocols

Supported correct documentation and batch tracking for healthcare use

Medical Device Operator

WL Gore & Associates, Phoenix, AZ May 2016 – Aug 2018

Assembled aortic aneurysm devices in cleanroom environment

Following FDA manufacturing procedures, quality checks conducted

Maintained product traceability and inspection records

Additional Experience (Transferable Skills)

Warehouse, Manufacturing & Administrative Roles

(2007 – 2015 Full experience details available upon request)

Experienced with quality inspection, documentation accuracy, and teamwork

Proficient in fast-paced environments and following strict procedures

Effective communication and customer service skills from front-line roles

Languages

English (Fluent)

Spanish (Fluent)

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