Bilingual Customer Support Specialist Resume Title

Ashley Martinez

Kissimmee, FL 484-***-**** ***********************@*****.***

Professional Summary

Motivated and detail-oriented customer service professional with experience in client support and volunteer service. Strong communication skills in both English and Spanish, with the ability to work independently in remote environments. Seeking a remote position to contribute and grow.

Core Skills

Customer Service

Communication

Time Management

Bilingual (English/Spanish)

Problem Solving

Google Workspace / Zoom

Experience

Customer Service Representative - KOR Work Design (Mar 2023 - Feb 2025)

• Assisted customers with inquiries and resolved issues efficiently

• Maintained accurate records of customer interactions

• Delivered professional support in fast-paced environments

Volunteer - Good Samaritan

• Supported staff and assisted community members

• Developed teamwork and organizational skills

Education

Liberty High School - High School Diploma (May 2025)

• Top 20 of graduating class

References available upon request

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