Restaurant Operations Professional
Resume:
Laura Hendley
Savannah, GA *****
***********@*****.***
Professional Summary
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Domino's-Savannah, GA
January 2022 to January 2025
• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
• Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
• Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
Private Event Server
Magnolia catering-Savannah, GA
September 2019 to January 2024
Server guests food and drinks. Clear plates, plate food ( if plated event) Assistant Manager
Parkers kitchen-Savannah, GA
September 2022 to September 2023
• Training employees, including CSRs and assistant managers
• Running the cash register
• Loading/unloading safe
• Loading and unloading money out of self-checkout
• Scanning in the truck
• Putting the truck away
• Stocking the cold case
• Cleaning store
• Handling upset customers
• Handling refunds and exchanges
Shift Lead/Server
Two Cracked Eggs Cafe-Savannah, GA
September 2021 to November 2022
• Handled 20 tables daily
• Took food and drink orders
• Welcomed customers and guests as they arrived
• Served meals
• Checked on customers and guests frequently
Banquet Server
Our Town Hospitality- The Desoto Hotel-Savannah, GA January 2020 to January 2022
Took care of customers, also served on events. Ran food, set up buffet table. Server
Waffle House-Richmond Hill, GA
February 2021 to September 2021
Waiting on customers, Serve food and drinks, wash dishes, seat customers. Server
Dennys (RREMC)-Richmond Hill, GA
February 2020 to February 2021
Serve food and beverages, roll silverware, stock front of building. Administrative Assistant
OnBrand24-Savannah, GA
January 2019 to January 2020
Answer phone, give great customer service, deal with upset/angry customers, scheduling, handling Microsoft word, working with computers
Server
Carey Hilliard's-Savannah, GA
January 2018 to February 2019
I take peoples food orders, fix drinks, work a register, socialize with numerous people on a daily basis. Sales Representative
Old Savannah Tours-Savannah, GA
March 2018 to January 2019
Give great customer service, sell trolley tickets for tours, tell customers where to park there cars, work cash register, give information about savannah
Insider
Marcos's Pizza-Savannah, GA
November 2017 to March 2018
I made pizzas, answered the phone, took orders on the cash register, and also prep work Education
Savannah Technical College - Savannah, GA, US
January 2019 to September 2019
Skills
• Retail sales
• Hotel experience
• Negotiation
• Inside sales
• Logistics sales
• Quick service & fast food restaurant
• Customer relationship management
• Bartending
• B2B sales
• Supervising experience
• Team management
• Crew management
• Fine dining experience
• Food handling
• Heavy lifting
• Basic math
• Cash Handling (2 years)
• Kitchen Experience
• Shift management
• Cash handling
• Leadership
• Customer Support
• Customer Service
• Host/Hostess
• Relationship management
• Communication skills (2 years)
• Call Center
• Communication skills
• Sales support
• Industrial painting
• Computer skills
• Continuous improvement
• Microsoft Office
• Wine knowledge
• Management
• Customer Care
• Restaurant Server
• Logistics
• Cash register
• People Person, quick learner, customer service
• POS
• Time management
• Outbound sales
• Cooking
• Guest Services
• Restaurant experience
• Scripting
• Hospitality
• Food service
• Restaurant management
• Transportation management systems
• Customer service
• Food Preparation
• Laboratory experience
• Restaurant Experience
• Guest services
• Serving Experience
• Cleaning Experience
• Serving
• Driving
• Sales
Certifications and Licenses
ServSafe
Driver's License
Food Handler Certification
TIPS
October 2021 to October 2024
Responsible serving of alcohol
CPR Certification
January 2022 to January 2024
Pest Control License
RBT Certification
Certified Medical Assistant
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