Dynamic Server/Receptionist with 9 Years Experience

Nekeyia Williams

*********@*****.*** 419-***-**** Detroit, MI

SUMMARY

Dynamic Server/Receptionist with 9 years of experience in customer service and hospitality roles. Proven ability to manage POS systems, coordinate scheduling, and maintain clean, organized environments. Seeking to leverage skills in communication and multitasking in a Server/Receptionist position to enhance guest experiences and streamline operations.

WORK EXPERIENCE

Goodtimes Restaurant Detroit, mi

Server/hostess Mar 2025 - Jun 2025

• Delivered exceptional customer service by efficiently managing reservations, seating arrangements, and order taking, while maintaining a welcoming and organized dining environment at Goodtimes Restaurant. Laz Parking Detroit, Mi

Valet Attendant Sep 2025 - Present

• Efficiently parks and retrieves vehicles for guests while ensuring the safety and security of each vehicle, providing exceptional customer service and maintaining a professional demeanor at all times. They Say Detroit, MI

Server Feb 2017 - Sep 2024

• Managed order placement and billing through the POS system, including handling complimentary items.

• Maintained cleanliness and order in the dining and work areas by bussing and resetting tables.

• Advised customers on menu selections, ensuring suitable options for those with food allergies. Kemit Medical Group Southfield, MI

Medical Assistant/Receptionist Nov 2014 - May 2015

• Managed patient scheduling, check-in, check-out, and billing processes efficiently.

• Verified and updated patient insurance, demographic, and health history information to maintain accurate records.

• Maintained a tidy and organized waiting room environment, enhancing patient experience through regular upkeep. EDUCATION

David Pressley

Certificate, Esthetician

Royal oak,Mi

Mar 2024

Everest Institute

High School Diploma

Detroit

Southeastern High School

High School Diploma

Detroit, MI

CERTIFICATIONS

SKILLS

Cash handler • Conflict Resolution • Basic Math • Attention to Detail • Problem Solving • Point of Sale (POS) Systems

• Multitasking • Communication • Skills: Customer Service • Teamwork • Time Management

Contact this candidate