Experienced Administrative & Client Services Leader
Resume:
Sherri Clark Crook
Oxon Hill, MD
**********@*****.***
Skills:
SCAC processing, Banking, Finance, Event Planning/Management, Microsoft Office, PowerPoint, Excel, Outlook, Hotel/Restaurant/Industry, Payment Processing, Printing/Reprographics
Work History
NMFTA Alexandra, VA March 2023 to May 2026
Client Service Coordinator
NVT STAFFING AGENCY Falls Church, VA March 2022 to March 2023 SCAC/Payment Processer
ULTIMATE MARKETING, LLC Alexandria, VA October 2019 to Present Event Specialist
Event facilitator
Fundraising
Nonprofit
SUBURBAN CREDIT CORPORATION Alexandria, VA January 2018 to October 2019 Sr. Collector/CSR (Medical)
Call center
Customer service
Support staff for team
Systems: QUANTRAX, GUI Software
AFLAC Rockville, MD December 2014 to January 2018
Independent Financial Consultant
Insurance producer of supplemental insurance benefits ABLEN CONSULTING, LLC Arlington, VA January 2006 to December 2014 Executive Assistant
Aide to the President.
Perform all office management/administrative duties. Technical research
Call-center organization
Training of staff support, all divisions
DISCOVER FINANCIAL SERVICES Phoenix, AZ January 2002 to January 2006 Sr. Collector Customer Service Rep I,
Call center
Customer Service for card member services
Systems: ICE and web links software
ADDITIONAL EXPERIENCE:
BANK ONE CORPORATION Tempe, AZ January 2001 to January 2002 Consumer Loan Sales Rep II
BANK ONE CORPORATION Phoenix, Arizona January 1999 to January 2001 Loan Servicing Spec I.
CHARLES SCHWAB Phoenix, AZ January 1998 to January 1999 Customer Service Representative.
DEFENSE PRINTING SERVICE Pentagon January 1978 to January 1998 Printing Specialist.
Restaurant Experience:
1990 -Taco Bell-Frisco, CO. -In store rep.
2005- Domino’s Pizza- Phoenix, AZ.-Driver/In-store rep., 2007-2008- Finn & Porter Embassy, Suites Hotel Wash, DC.-Hostess/Server Hostess/server Mgr. Education
Yancey Real Estate Investor Training, Vienna, VA --Certification: Real Estate Investing Courses: Real Estate.
References Available Upon Request.
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