Remote Data Entry Clerk with 5+ Years Experience

Aira Gwen T. Jaspe

Iloilo, Philippines

+63-919-***-**** *************.****@*****.***

Detail-oriented remote professional with 5+ years of experience in customer support in fast-paced remote environments. Skilled in managing high-volume tasks with accuracy, maintaining organized records, and meeting strict turnaround times. Familiar with Google Workspace, Microsoft Office, and remote collaboration tools. Strong ability to work independently while delivering high-quality results. .

Professional Experience:

Chat Support Specialist

Connext Global Solutions (VYNE Dental) Simplifeye, Inc. (Remote) June 2020 – July 2025

• Accurately entered, updated, and verified patient and client records in the company’s in-house CRM database

• Managed high-volume inquiries while ensuring detailed and error-free documentation

• Processed appointment information, service requests, and administrative updates with accuracy

• Reviewed and verified data to ensure completeness and compliance with company standards

• Maintained organized digital records and confidential information following privacy guidelines

• Worked independently in a remote environment while consistently meeting deadlines and productivity targets

• Demonstrated strong multitasking skills while handling simultaneous tasks efficiently

• Achieved a 20-week streak of top Quality Assurance (QA) scores for accuracy, consistency, and attention to detail

• Collaborated with team members and supervisors to support smooth daily operations

TECHNICAL SKILLS

• Data Entry & Record Management

• Google Workspace (Docs, Sheets, Gmail, Drive)

• Microsoft Office (Excel, Word, Outlook)

• File Organization & Documentation

• Accuracy Verification & Quality Assurance

• Chat & Email Support Systems

• Remote Collaboration Tools (Slack, Zoom, Discord)

• Basic Canva & Adobe Photoshop

CORE COMPETENCIES

• Attention to Detail

• Time Management

• Multitasking

• Written & Verbal Communication

• Organization & Accuracy

• Ability to Follow Procedures

• Independent & Team-Based Work

• Adaptability in Fast-Paced

Environments

EDUCATION

Bachelor of Science in Business Administration – Major in Marketing University of the Philippines Visayas

2012 – 2017

ADDITIONAL INFORMATION

5+ years of remote work experience

Comfortable working flexible schedules and multiple shifts Quick learner with willingness to train and adapt to new systems REFERENCES

Available upon request

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