Charity Wright
Customer Service Representative
Fisherville, KY 40023
************@*****.***
Professional Summary
I am a very hard working person, fast learner, and have a variety of different skills. Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Medline-Jeffersonville, IN
July 2023 to Present
Trainer picker, packer shipping, quality, inventory, forklift,cherry Picker Pharmacy Technician
Chewy-Louisville, KY
April 2023 to Present
Fill prescriptions, pick pack and ship them
Assembly Line Worker
GE Appliances-Louisville, KY
May 2022 to Present
Assembly line for refrigerator doors
Warehouse Associate
Vivid Impact-Louisville, KY
June 2021 to April 2022
Assembly line
Warehouse Associate
MAUER USA-Hebron, KY
April 2021 to August 2021
Press operator
Warehouse Worker
Owens and minor-Hebron, KY
March 2020 to February 2021
Pick and pack
Picker/Packer/Shipper/customer returns
Amazon Fulfillment Associates-Jeffersonville, IN
December 2015 to March 2020
I essentially know every department in the building from inbound dock, pick, pack, stow and outbound dock, also know how to drive a forklift.
Machine Operator
BOGE Rubber & Plastics USA, LLC-Hebron, KY
December 2014 to October 2015
I ran a press and made engine mounts
Call Center Representative
Manitowoc-Jeffersonville, IN
February 2015 to May 2015
Answering inbound call for customer problems, and entering orders into the system. Press Operator
Boge Rubber and Plastics
November 2013 to January 2015
Ran rubber injected press, quality control clean up and do paperwork. Medical records scanner
Ricoh America USA-Louisville, KY
March 2012 to June 2013
Ricoh Americas
Preparing and scanning medical records, quality control, answering phones and emails. Education
Medical science (Associates)
Daymar College-Louisville, KY
2010 to 2012
Diploma
Scott High School
1999 to 2002
Skills
• Scripting
• Administrative experience within healthcare
• Appointment scheduling
• Confidential information handling
• Mail processing
• Team management
• Photocopying
• Medical terminology
• Time management
• Organizational skills
• Training & development
• Planograms
• Order Puller
• Microsoft Office
• Quality control
• Heavy lifting
• Customer complaint resolution
• Managing logistics operations teams - Largest logistics operations team managed (6-10 team members)
• English
• Microsoft Teams
• Clinic
• Order assistance
• Microsoft Powerpoint
• Filing
• Microsoft Outlook
• Multi-line Phone Systems
• Scanning
• Shipping Receiving
• Interviewing
• Packaging
• Pediatrics
• Hotel experience
• Van driver (2 years)
• Customer support
• ICD-10
• Providing product information
• Android
• Technical support
• Forklift
• Route driving
• Experience working with students
• Computer Literacy
• Industrial equipment
• Windows
• Driving
• Documentation review
• Assembly
• Materials Handling
• Administrative experience
• Marketing
• Public health
• Freight
• Data Collection
• Phone etiquette
• Warehouse Associate
• Mentoring (4 years)
• Document management
• Data entry
• 10 key calculator
• Leadership
• HIPAA
• Typing
• Nursing home experience
• Customer service
• Meeting scheduling
• Order fulfillment
• Data center experience
• Medical office experience
• Load & unload
• ICD-9
• Machining
• GPS
• Computer skills
• Office experience
• Continuous improvement
• Manufacturing
• RF Scanner
• Picker Packer
• Order Picker
• Nursing
• Analysis skills
• Medical Coding
• Clerical experience
• Human resources
• Order Entry
• Supervising experience
• Delivery driver experience (2 years)
• Warehouse Experience
• Pallet Jack
• Staff training (4 years)
• Patient monitoring
• Front desk
• Patient observation
• Office management
• Microsoft Word
• Medical Records
• Basic math
• Greeting customers
• Inventory control
• Management
• Phone answering
• Faxing
• Customer inquiry handling
• Microsoft Excel
Certifications and Licenses
Pharmacy Technician License
Pharmacy Technician Certification
Firearms License
Certified Phlebotomy Technician
Pallet Jack Certification
Driver's License
Electric Pallet Jack Certification