Housekeeping Professional with 4 Years Experience

Courtney Coleman

Grundy, VA

Professional Summary

Hardworking housekeeper and breakfast attendant with 2 years of experience in the hospitality industry, specializing in maintaining cleanliness and guest satisfaction. Proven ability to implement efficient cleaning techniques and manage inventory effectively. Recognized for exceptional attention to detail and collaboration with front desk teams to enhance guest experiences. Committed to upholding high standards of cleanliness and safety in all areas of service. Authorized to work in the US for any employer

Work Experience

Housekeeper/Laundry Attendant

Appalachian Inn-Grundy, VA

March 2025 to July 2025

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results

• Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

• Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed

• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms

• Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises

• Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms

Breakfast Attendant/Housekeeping/Laundry Attendant Comfort Inn and Suites-Grundy, VA

August 2023 to June 2025

• Developed and implemented standard operating procedures for sorting, washing, drying, folding, and storing laundry items

• Maintained cleanliness and sanitation of the breakfast area, making sure compliance with health and safety standards

• Prepared and arranged breakfast buffet items in an appealing and organized manner

• Maintained a clean and tidy dining area, promptly clearing and cleaning tables after guests

• Maintained a professional appearance and demeanor at all times, representing the hotel brand

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Maintained inventory of guest amenities such as toiletries, towels, and linens, having an adequate supply at all times

• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction

• Maintained high standards of cleanliness in all areas of the kitchen including floors, countertops, utensils, etc

• Ensured all linens were properly laundered and replaced in guest rooms according to established standards

• Closely followed hotel policies regarding privacy protection while performing housekeeping duties

• Collaborated effectively with front desk staff to coordinate early check-ins or late check-outs for guests

• Took responsibility for reporting lost items found in guest rooms according to established procedures

• Fulfilled special requests from guests such as extra pillows, blankets, or specific amenities not initially provided in their rooms

Commercial Cleaner / Professional Office Cleaner

Dust Busters Cleaning Services-Grundy, VA

February 2024 to May 2025

• Worked independently or as part of a team depending on the size of the facility being cleaned

• Developed strong relationships with clients through consistent delivery of exceptional service

• Safely operated power tools such as floor buffers, carpet cleaners, pressure washers, etc

• Dusted furniture, fixtures, window sills, baseboards, etc., guarantee it is a dust-free environment

• Mopped floors using appropriate solutions based on floor type for optimal cleanliness

• Vacuumed carpets and rugs, paying attention to high-traffic areas and removing stains when necessary

• Emptied trash cans and replaced liners to maintain cleanliness and hygiene

• Maintained a clean and organized supply closet with proper labeling of cleaning products

• Clean and sanitize restrooms, including toilets, sinks, mirrors, and fixtures using disinfectants

• Efficiently managed time to complete all assigned tasks within designated timeframes Education

10th grade

Grundy High School-Grundy, VA

August 1998 to October 2001

Skills

• Host/hostess experience

• Hotel experience

• Guest services

• Hospitality

• Customer service

• English

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