Emily Russell
Bradenton, FL +1-336-***-**** ********@*****.***
Work Experience
Technical Product Support Specialist (seasonal)
TURBOTAX (Through SITEL, NOW CALLED FOUNDEVER) Remote
January 2026 to April 2026
Started as product support handling inbound calls from customers. Then was promoted to Tier2 agent support where
tierl agents would reach out to me via chat and would help them resolve customer issues.
RMS
Pre North Carolina
February 2021 to April 2026
Retail merchandising specialist, merchandising, building relationships with managers, inventory, brand awareness,
planograms, resets, store launches.
Brand Ambassador
Various companies.
October 2015 to April 2026
do brand ambassador, in store demo, promotions, team projects at big box retailers including Costco, Sams Club,
Walmart, Target, Lowe's home improvement. Also in store demo for grocery retailers - Harris teeter, Publix and Whole
Foods Market. Also college campus work for Wake Forest, Charlotte Bank of America stadium along with Greensboro ncat.
Delivery driver
Various Companies
January 2021 to June 2025
Delivery driver/personal shopper for Spark, Ubereats, DoorDash & Roadie.
Waitress
Sir Pizza Thomasville, NC
January 2016 to August 2023
Waitress, customer service, cashier, order taker, delivery driver.
Pet Sitter
Thumbtack High Point, NC
October 2014 to May 2015
Was a pet sitter for a lady who lived in high point, nc. She moved to Florida in June 2015.
Cocktail Waitress
Castle McCulloch and Crystal Garden Jamestown, NC
May 2011 to December 2014
Responsibilities
Work events.
Manager/waitress/driver/kitchen
Sir pizza
2006 to 2014
Cashier/Floor Associate/customer service
Aeropostale, Inc
2006 to 2010
Cashier
Mighty dollar
2007 to 2008
Cashier
Rite Aid Pharmacy
2004 to 2008
Hostess
Austins restaurant
2006 to 2007
Education
High school diploma
High school graduate
Skills
Remodeling Pet Sitting Animal Care PetCare Customerservice Planograms Product demos
Merchandising Schematics
Additional Information
Authorized to work in the US for any employer