Client Support & Appointment Specialist Lead
Resume:
**/**** - **/**** ****** Support Specialist
AmeriSave Mortgage Corporation, Atlanta, GA
Senior Client Support SpecialistAmeriSave Mortgage Corporation-Sandy Springs, GAFebruary 2021 to PresentGenerated leads for Loan Officers for Mortgage Applications. Inbound and outbound calling inquiries using a CRM system automatically dialing system. Fast pace. Followed up on leads by text email or phone call.Confirmed applications Satisfactory closing of funded loansFocus on helping customers with their need and goals. Over 10 years of experience in Customer Service,Appointment Setter, Working Remotely.
06/2020 - 12/2020 Contract Tracer
Navient Health, Hendersonville, TN
Contract TrcerNavient Health-Hendersonville, TNJune 2020 to December 2020Contact tracing for COVID -19 corona virusContacted patients with COVID and people who had been in close contact to insure that they are tackingall precautions to protect themselves and others.
11/2019 - 12/2019 Telemarketer/Sales
Marc Moore Agency, Nashville, TN
Telemarketer/SalesMarc Moore Agency-Nashville, TNNovember 2019 to December 2019Provided leads for auto, life, and homeowners insurance.Appointment Setter 04/2017 - 05/2017 Appointment Setter / Customer Service Top Brass Building Services, Nashville, TN
Pinnacle Home Improvement-Nashville, TNApril 2017 to May 2017Appointment SetterAppointment Setter / Customer ServiceTop Brass Building Services 07/2014 - 07/2015 Call Center Agent
America Home Design,, None Selected
July 2014 to July 2015Call Center AgentAmerica Home Design 07/2014 - 06/2015 MANAGER, CUSTOMER SE
NASHVILLE TOP BRASS SERV, NASHVILLE, TN
05/2013 - 05/2014 Call Center Appointment Setter
AMERICAN HOME DESIGN IN, Goodlettsville, TN
Appointment Setter, inbound calling from prospects wanting information on product and service set appointment.
02/2014 - 05/2014 Part Time Cashier
Metro Board of Education,, None Selected
February 2014 to May 2014Part Time CashierMetro Board of Education 05/2013 - 06/2013 CUSTOMER-SERVICE CL
JACOBS FRED ASSOCIATE, NASHVILLE, TN
RENITA EZELL
3920 WATERFORD WAY
ANTIOCH, TN 37013
Phone: 615-***-****
Email: ************@*****.***
Objective
Dependable dedicated worker.
Ability Summary
Have several years of experience in the field in while i am applying. Employment History
05/2013 - 06/2013 JOB ANALYST
SENIOR SOLUTIONS, NASHVILLE, TN
04/2013 - 04/2013 TELEPHONE SOLICITOR
WESLEY FINANCIAL GROUP L, MT JULIET, TN
11/2009 - 04/2013 CAFETERIA ATTENDANT
MNPS, NASHVILLE, TN
06/2010 - 11/2012 CUSTOMER-SERVICE CLE
SAFE STEP WALK IN TUB, NASHVILLE, TN
11/2010 - 04/2012 Appointmentt Setter / Inside Sales Safe Step Walk-In Tub Company, Nashville, TN
November 2009 to April 2013Appointment Setter / Inside SalesSafe Step Walk-In Tub CompanyJune 2010 to November 2012
07/2008 - 09/2009 TELEPHONE SOLICITOR
AMERICAN FAMILY FIN SERV, NASHVILLE, TN
04/2008 - 05/2008 BDC DEPARTMENT
GOSS SUZUKI OF RIVERGATE, MADISON, TN, None Selected 04/2008 - 04/2008 CUSTOMER SERVICE
ACS, NASHVILLE, TN, None Selected
10/2007 - 02/2008 SALES
CREST HONDA, NASHVILLE, TN, None Selected
08/2007 - 10/2007 BDC DEPARTMENT
AUTOFAIR CHEVORLET, ANTIOCH, TN, None Selected
04/2007 - 07/2007 RECRUITER
UNITED AMERICAN INSURANC, DONELSON, TN, None Selected 01/2005 - 03/2006 TELEPHONE OPER
REMODEL AMERICA, NASHVILLE, TN, None Selected
Clerical
1 Year of College or a Technical or Vocational School Draughons Jr College, Nashville, TN
Diploma
High School Diploma
Pearl High School,
Driver's License
None Specified
Education History
Occupational Licenses, Certificates and Training
Honors & Activities
Received recognition from several companies for helping them increase sales and productivity. Additional Information
Detailed References
Robert Burkhardt, Supervisor/Manager
AmeriSave Mortgage Corporation
**********@*********.***
Contact this candidate