Delivery & Courier Services Professional
Resume:
LATANYA
HENRY
**********@*****.***
Tampa, FL 33613
Bold Profile
Dynamic and dependable delivery professional with extensive experience at AC Delco, excelling in route optimization and customer communication. Proven ability to enhance delivery accuracy and maintain meticulous records. Strong organizational skills and a commitment to safety ensure efficient operations and high customer satisfaction. Recognized for building lasting client relationships through effective service.
I am also the owner of my own delivery and courier services business called Royal Yahiniss Delivery & Courier Services. PROFESSIONAL SUMMARY
SKILLS
• OSHA safety compliance
• Multitasking Abilities
• Excellent communication
• Critical thinking
• Computer skills
• Organizational skills
• Active listening
Organization and time
management
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• Decision-making
• Problem resolution
• Verbal communication
• Friendly, positive attitude
• Teamwork and collaboration
• Attention to detail
• Dependable and responsible
• Multitasking
• Calm under pressure
Southern Technical Institute
Pinellas Park, FL • 09/2020
Continued Educational Units (CEU'S)
Remmingto College
Largo, FL • 08/2005
EDUCATION
AC Delco - Independent Delivery Courier
08/2024 - 10/2025
KNT Express Diagnostics - Independent Delivery Courier St. Petersburg, FL • 02/2024 - 10/2025
WORK HISTORY
Delivered packages promptly, ensuring customer satisfaction through efficient service.
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Operated delivery vehicle safely, adhering to traffic regulations and company policies.
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Managed route planning using GPS systems to optimize delivery efficiency.
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Communicated effectively with customers regarding delivery status and schedules.
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Assisted in inventory management by tracking delivered items and reporting discrepancies.
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Maintained accurate records of deliveries, including signatures and timestamps for accountability.
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• Followed company policies and procedures during shift.
• Drove safely at all times to avoid accidents and harm. Safely loaded items into delivery vehicle to minimize damage while in transit.
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Ensured safe transportation of packages with careful handling and secure storage methods.
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Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
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Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
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Delivered packages promptly, ensuring customer satisfaction through efficient service.
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Operated delivery vehicle safely, adhering to traffic regulations and company policies.
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Managed route planning using GPS systems to optimize delivery efficiency.
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Certified Medical Assistant/
Certified Phletomy Te
Osceola & Northeast High School
Seminole, FL • 06/1999
High School Diploma: Diploma
Certified Medical Assistant
Certified Phletomy Technician
OSHA & HIPPA CERTIFIED
CERTIFICATIONS
Dr. Barasch DO Medical Group - Medical Assistant/ Phletomy Technician
St. Petersburg, FL • 02/2013 - 03/2020
Communicated effectively with customers regarding delivery status and schedules.
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Assisted in inventory management by tracking delivered items and reporting discrepancies.
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Maintained accurate records of deliveries, including signatures and timestamps for accountability.
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Assisted in patient intake and registration processes, ensuring accurate documentation of medical histories.
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Administered routine medical tests and assisted with minor procedures, enhancing patient care efficiency.
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Coordinated communication between patients and healthcare providers to streamline appointment scheduling.
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Maintained inventory of medical supplies and equipment, ensuring availability for daily operations.
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Educated patients on treatment plans and preventive care measures, improving overall health literacy.
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Implemented new electronic health record system features to enhance data accuracy and accessibility.
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Monitored patient vitals and recorded observations to support clinical decision-making processes.
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Sanitized, restocked, and organized exam rooms and medical equipment.
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Obtained client medical history, medication information, symptoms, and allergies.
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Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
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Performed medical records management, including filing, organizing and scanning documents.
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Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
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Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
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Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
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Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
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Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
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Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
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Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
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Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
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Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
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Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
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Completed EKGs and other tests based on patient presentation in office.
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• Prepared lab specimens for diagnostic evaluation. Explained procedures to patients to reduce anxieties and increase patient cooperation.
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