General Virtual Assistant for Real Estate / Admin Support
Resume:
CRISTINA
MAURILLO
Freelance VA
APPLYING POSITION:
GENERAL VIRTUAL ASSISTANT
REAL ESTATE AND PROPERTY
MANAGEMENT VIRTUAL
ASSISTNT
PROFILE
This woman is a 47-year-old
Aquarian who values privacy
and peace of mind.
Career-oriented, goal
seeker, not too friendly, but
definitely a trustworthy,
loving, and loyal person
EMAIL:
************@*****.***
WEBSITE:
https://www.facebook.com/
cristina.maurillo.7
CONTACT:
EDUCATION
University of Caloocan City
Bachelor of Science in
Office Administration
WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT (Freelance Position – No
contract)
Property Management and Real Estate Company
May 2014 to December 2025
Key responsibilities are as follows.
Respond to both incoming and outgoing calls related to rental operations. Supervise a team responsible for processing and reviewing rental applications. Oversee and update the spreadsheet containing status of all active rental applications. Enter tenant details into the management system immediately after deposit
confirmation. Notify property owners when new
tenants are scheduled to move in. Send legally
required notifications about lead-based hazards to new tenants. Issue instructions and web portal access information to enable tenants to set up their online accounts. Post property listings to the company
website by using Rent Manager software. Maintain
and update the Google spreadsheet listing all
properties currently available for rent. Forward lease documents to property owners for their signature upon completion of the application process. Save signed lease agreements in both Dropbox and Rent Manager
platforms. Track year-end landlord registration
activities in a dedicated spreadsheet. Manage and
process renewals of landlord registrations at the end of each year. Prepare and administer payroll
schedules and payments for assigned workers.
COSTUMER SERVICE REPRESENTATIVE
SUBJECT MATTER EXPERT
Teletech Holdings Bacolod City Philippines
Telstra Billing
Australian Account
2011 – April 2014
Key Responsibilities are as follows:
Provide broadband and mobile services to Australian customers. Assist customers with billing inquiries and provide solutions to various customer issues pertaining to their services. Offer technical support as needed. Assist customers with troubleshooting their devices. Supervisory position. Assist and manage a group of agents. Answer supervisors' calls and resolve customer issues.
PRODUCT TRAINOR
SALES ASSOCIATES
Insurance Company
Platinum Plans Philippines
Wealth and income Network Incorporated
2010 – 2012
Key Responsibilities are as follows:
This role focuses on educating employees, partners, and clients about a company's products or services. The individual creates and delivers training programs to ensure participants understand product features, benefits, and usage. Responsibilities include
developing training materials, conducting sessions, and assessing training effectiveness.
Drive sales through excellent customer service,
product knowledge, and store maintenance. They
greet customers, assist with product inquiries, handle transactions, and ensure a clean and organized sales floor. They also handle returns, resolve customer
complaints, and participate in marketing initiatives. PERSONAL SECRETARY
INVENTORY CLERK
BOOKKEEPER
2008-2010
Key Responsibilities are as follows:
Manage diaries and schedule appointments,
meetings, and events. Set up travel arrangements,
including flights, accommodation, and ground
transportation. Handle incoming and outgoing
emails and phone calls, take messages, and draft
correspondence. plan and organize meetings,
prepare agendas, take minutes, and coordinate
events. Maintaining accurate records, filing
documents, and managing database. Processing
bills, expenses, and other financial matters. Act as a liaison between the individual they support, staff, clients, and other stakeholders. Ordering supplies, preparing documents, and maintaining a tidy office space. Handling confidential information and
maintaining discretion are essential aspects of the role.
Contact this candidate