Customer Service Supervisor and Manufacturing Specialist
Resume:
Timya McCall
Detroit, MI *****
***********@******.***
SKILLS
●Cash Management
●Customer Satisfaction
●Clear oral and written communication
●Positive Attitude
●Problem Solving
●Complaint Resolution
●Material loading and unloading
●Machinery operations
●Quality inspection
●General physical dexterity
●Numerical skills
●Attention to detail
EXPERIENCE
Yellow Alligator Production LLC, Detroit,MI-Customer Service
June 2014 - July 2019
●Maintained records of sales.
●Received and processed cash and credit payments.
●Served multiple customers simultaneously in a stressful environment.
●Facilitated stock management and inventory and conducting routine inventory.
Tiiara J, Roseville,Mi- Sales Associate
October 2019-December 2019
●Watched for, recognized, and prevented security risks.
●Built rapport with customers by asking probing questions and utilizing effective listening skills.
FCA LLC Sterling Stamping, Sterling Heights,Mi- Production Operator
September 2020-February 2021,
●Maintained production standards and targets.
●Documented production by completing reports, logs, and records.
●Maintained a safe and clean work environment.
● Working with heavy
machinery and parts.
●Loading metal parts into containers.
●Printing and labeling containers.
FCA LLC Detroit Mack Assembly Complex, Detroit,Mi- Production Operator
February 2021- October 2022
●Working with heavy machinery.
●Maintain steady work flow in slow and fast paced environment.
●Assembling materials using hands and tools
Detroit Chassis, Detroit,Mi- Manufacturing Technician
March 2023- February 2026
● Performing minor repairs
●Start up or shut down of machinery
●Keeping equipment maintenance logs
●Training and supervising new employees
EDUCATION
Martin Luther King Jr High School, Detroit MI- Diploma
September 2014- June 2018.
PROFESSIONAL SUMMARY
●Customer service supervisor with experience training associates and resolving conflicts.
●Effective communicator through in person, telephone, and online interactions with customers.
●Self-driven cashier with deep experience providing positive shopping experiences to a diverse group of customers.
●Searching to contribute to the company’s growth in a challenging environment.
●Observed machines for inconsistent production and made modifications to maintain production
●Assembled products using operated various machines
●Assisted co-workers with various assembly line operations.
Contact this candidate