Compassionate Patient Care Coordinator with Experience
Resume:
PATIENT CARE COORDINATOR
SACRETA VARNADO
GREER
CONTACT INFORMATION
***********@*****.***
Aurora, IL, USA, 60506
SKILLS
LANGUAGES
English Native
OBJECTIVE
Compassionate Patient Care Coordinator with over five years of experience in managing patient schedules and coordinating care plans. Proven track record in enhancing patient satisfaction through effective communication and personalized support.
Skilled in collaborating with healthcare teams to streamline operations and improve patient outcomes.
Dedicated to fostering a supportive environment that prioritizes patient needs and facilitates seamless healthcare experiences.
EXPERIENCE
PATIENT CARE COORDINATOR
Advent. Naperville, IL, USA Sep 2023 - Present
Speak to patient's about scheduling procedures. Discuss financial options. Collect payments and deposits. Verify authorization and notify patient's of any denials from insurance company.
PATIENT SERVICE REPRESENTATIVE
Advent. Naperville, IL, USA Mar 2023 - May 2025
Register patient's, check in and out, verify insurance, collect co pays and balances.
MEDICAL RECEPTIONIST
Advent. Naperville, IL, USA Jun 2021 - May 2025
Check in patient's Answer patient calls Make appointments Collect co pay and outstanding debt Scan insurance cards
MAIL CLERK ADMIN
HARRIS BANK. Jul 2013 - May 2025
Scan incoming UPS and FedEx packages Sort and Process Mail Update Employee Directory Deliver mail to units throughout the building RECEPTIONIST
BMO Harris Bank. Oct 2010 - Jul 2013
Answer phone calls and direct them on switchboard Set up meetings and conference calls Create work ID badges Delivery supplies MEDICAL RECORDS CLERK
ULTA CARE HOME EQUIPMENT INC.. Jun 2004 - Jul 2013 Answered calls pertaining to medical forms needed by various departments within and/or outside of the company. Created and maintained medical file records.
GENERAL OFFICE SUPPORT
D.G. HURLEY COMPANY INC.. Mar 1996 - Jun 2004
Maintained file records Performed billing Directed inquiries to the proper departments KinderCare Teacher KinderCare Learning Centers - Lombard, IL • Taught 3yr old ages
EDUCATION
HIGH SCHOOL DIPLOMA
BENJAMIN FRANKLIN HIGH SCHOOL. Coconut grove m, FL REFERENCES
Shanteau Kitt 630-***-****
Tykelia Waddell 773-***-****
Danielle Morales 773-***-****
Medical Office Experience
Insurance Verification
Office Administration
Customer service
Microsoft Excel
Documentation review
Medical collection
Medical terminology
Medical records
Documentation
Dedicated Patient Care Coordinator with over 4 years of experience in managing patient care and ensuring quality service delivery.
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Skilled in coordinating health care services, scheduling appointments, and maintaining accurate patient records for enhanced patient experience.
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Proficient in collaborating with multidisciplinary teams to develop individualized care plans tailored to patient needs.
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Proficient in managing patient inquiries and providing accurate information regarding services and procedures.
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Strong communication skills, adept at resolving issues and ensuring patient satisfaction.
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Experienced in data entry and maintaining patient records with a high level of accuracy.
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Skilled in coordinating appointments and follow-up calls to enhance patient care and service delivery.
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Results-driven Patient Service Representative with over three years of experience in healthcare support roles.
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Demonstrates empathy and professionalism in high-pressure situations while interacting with patients.
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Knowledgeable about insurance processes and able to assist patients with understanding their benefits.
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Committed to fostering a positive patient experience through effective problem-solving and teamwork.
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Dedicated Mail Clerk Admin with over 5 years of experience in managing and processing incoming and outgoing correspondence.
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Proficient in utilizing various mailing systems and software to ensure efficient handling of mail and packages.
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Strong organizational skills, enabling effective tracking of mail and timely delivery to departments.
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Demonstrates exceptional attention to detail, reducing errors and ensuring accurate sorting of mail.
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Skilled in maintaining inventory of postal supplies and equipment to support daily operations.
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Excellent communication abilities, facilitating effective collaboration with team members and other departments.
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· Committed to upholding confidentiality and security of sensitive information. Adaptable and reliable, consistently meeting deadlines in fast-paced environments.
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Dedicated and friendly receptionist with over five years of experience in managing front desk operations.
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Skilled in providing exceptional customer service while handling a high volume of calls and inquiries.
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Proficient in using Microsoft Office Suite and various office management software to enhance productivity.
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Strong multitasking abilities, ensuring efficient management of appointments, schedules, and client communications.
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Experienced in maintaining a clean and organized front office environment to create a welcoming atmosphere for visitors.
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Adept at problem-solving and conflict resolution, addressing client needs swiftly and effectively.
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Recognized for building positive relationships with staff and clients, fostering a supportive work environment.
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Committed to continuous professional development and staying updated on industry best practices in reception management.
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Contact this candidate