Vendor Contracting & Government Payments-Procurement Focus

Jennifer Austin, CFO/COO

Anchorage, Alaska, United States, 907-***-****, ******.****.**@*****.***

PROFILE Strategic CFO/COO with extensive experience leading financial operations, business growth, and organizational transformation across dealership and retail environments. Proven track record in acquisitions and mergers, government contracting, payroll and HR optimization, and benefits administration, with a hands-on approach to improving efficiency, strengthening compliance, and supporting revenue growth. Trusted business leader with deep entrepreneurial experience and a reputation for building scalable systems, aligning operations with strategy, and driving measurable results. SKILLS Financial Management Expert

HR Optimization Expert

Government Contracting Expert

Operational Strategy Expert

Payroll Processes Expert

Acquisitions and Mergers Expert

EMPLOYMENT HISTORY

Jun 2023 — Apr 2026 CFO/COO, Tanana Adventure Sports, LLC, DBA Delta Powersports

Oversaw operational strategy for acquisitions and mergers. Collaborated with CEO on acquiring new store in 2023 and competing brands in 2025. Implemented new payroll and HR software, enhancing efficiency. Established and managed group benefits, including healthcare and Simple IRA.

• Initiated operational improvements across all acquisition phases.

• Streamlined payroll processes through new software integration.

• Enhanced employee benefits, boosting retention and satisfaction. Jan 2019 — Jun 2023 Controller/ Business Agent, Tanana Adventure Sports, LLC, DBA Delta Powersports

Oversaw business operations, finance, and compliance for Delta Powersports. Advised CEO on business forecasting and compliance matters. Directed HR functions and served as the primary contact for staff regarding point of sale issues. Managed government contracting division, including sam.gov profile, Hubzone, and GSA schedule.

• Streamlined financial processes, enhancing accuracy and efficiency.

• Improved HR policies, boosting employee satisfaction.

• Resolved point of sale issues swiftly, minimising downtime.

• Expanded government contracting opportunities, increasing revenue potential. Jan 2015 — Jan 2018 Owner/ Business Manager, Tanana Adventure Sports, LLC, DBA Delta Powersports

Oversaw dealership operations, managed expansion project, and facilitated mortgage refinance. Established GSA federal procurement schedule, becoming first Alaska recreational vehicle dealership to achieve this.

• Directed accounting operations and LLC management.

• Conducted internal audits and fraud prevention initiatives.

• Liaised with manufacturers, banks, and insurance companies for agreements and renewals.

• Resolved customer complaints and ensured vehicle inventory accuracy. Jan 2013 — Jan 2014 Owner/Assistant Manager, Tanana Adventure Sports, LLC, DBA Delta Powersports

Oversaw buy-out of competing dealership and managed relocation efforts. Championed rebranding initiative, including company name change.

• Advised on strategic acquisition plans.

• Led transition to new operational site.

Jan 2004 — Jan 2012 Owner/Office Administrator, Tanana Adventure Sports, LLC Acquired ownership of Tanana Adventure Sports, LLC. Developed a mail order program for bush sales. Expanded brand portfolio by acquiring three additional brands and securing lines of credit. Marketed services to government and commercial entities.

• Spearheaded company ownership transition.

• Championed mail order program development.

• Expanded brand offerings through strategic acquisitions.

• Drove marketing efforts to attract diverse clientele. EDUCATION

Sept 1998 Bachelor of Science in Bible, Covenant Life College Delta Junction, AK Minor in Business Administration

Expert in Powersports CRM Lightspeed (NXT and Evolution) Proficient in Microsoft Office Suite

Proficient in Adobe Acrobat

Proficient in government systems: IPP, WAWF, Sam.gov, TD (GSA) Proficient in Paylocity and ADP Run

COURSES

Nov 2026 Total Management 1, Spader/NCM

Mar 2026 Learn to Lead, Dave Andersen

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