Senior Executive Support and Strategic Operations Lead

JAMES L. BROWN II

Strategic Operations Leader · MBA

**** ******* **., ****** *****, MD 20748 202-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Strategic operations leader with an MBA and 15+ years of experience optimizing mission-critical operations across federal and military environments. Proven at leading cross-functional teams, streamlining workflows, and delivering program outcomes on time and within budget. Expert in operational governance, risk-aware decision support, resource allocation, and stakeholder alignment. Trusted to translate executive priorities into measurable plans that improve efficiency, compliance, and mission readiness.

PROFESSIONAL EXPERIENCE

Senior Executive Assistant, J6 Information Operations

Jul 2019 – Present

Electrosoft — Defense Logistics Agency July 2019 – Present

Lead operational coordination for J6 leadership, driving executive priorities into measurable project plans and ensuring alignment across cybersecurity, IT operations, and risk teams.

Design and manage executive workflows and decision pipelines that reduced response time for critical requests by prioritizing and routing tasks to appropriate leads.

Direct planning and logistics for enterprise program reviews and offsites, managing budgets, vendor relationships, and resource allocation to meet federal compliance standards.

Translate strategic objectives into actionable deliverables for 7+ technical team leads, tracking milestones and escalating risks to maintain program schedules.

Oversee deployment and adoption of productivity and communication platforms, coordinating change management and stakeholder training to improve cross-team collaboration.

Prepare executive briefing books and technical presentations that synthesize complex program data for senior leadership decision making.

Maintain audit-ready documentation and enforce secure handling of controlled information to support compliance and operational security.

Office Management Specialist

Jul 2018 – Jul 2019

Washington Passport Agency / U.S. Department of State – TTGI Jul 2018 – Jul 2019

Managed administrative operations for the Director of Outreach and Training, optimizing processes for travel, personnel actions, and records to improve operational transparency.

Evaluated and redesigned acquisition and contract workflows to strengthen internal controls and ensure regulatory compliance.

Coordinated cross-agency engagements and national program events, aligning stakeholders and logistics to meet program objectives.

Led internal assessments to identify process gaps and implemented corrective actions that improved audit readiness and contract oversight.

Produced executive-level briefing materials and technical memos to support strategic planning and program governance.

Secretary III

May 2016 – Jul 2018

Foreign Service Institute – U.S. Department of State (CTR Management) May 2016 – Jul 2018

Coordinated large-scale training events and language testing operations, ensuring continuity of operations and efficient resource allocation.

Compiled and validated operational data to support workforce planning, reporting, and audit readiness.

Implemented process improvements that reduced administrative cycle times and improved accuracy of records management.

Facilitated cross-functional issue resolution and escalations to maintain program delivery and compliance.

Executive Assistant

Aug 2014 – Feb 2016

United States Army – HHC CASCOM, Fort Lee, VA Aug 2014 – Feb 2016

Managed executive support for senior command leadership, translating strategic priorities into operational plans and briefings.

Redesigned administrative procedures and templates adopted command-wide to improve efficiency and standardize reporting.

Led integration meetings to identify operational risks and coordinate mitigation strategies across initiatives.

Coordinated complex travel and logistics for high-visibility missions, ensuring mission continuity and compliance.

Administrative Assistant

2013 – 2014

United States Army – 804th Transportation Company, Fort Lee, VA 2013 – 2014

Implemented SOPs and training programs that improved administrative accuracy and compliance.

Led a safety and risk management initiative that contributed to the unit receiving the Army Safety Award.

Managed personnel and training records to support readiness and audit requirements.

Team Supervisor

2010 – 2013

United States Army – A Co. 704th BSB, Fort Carson, CO 2010 – 2013

Supervised operational teams in high-tempo environments, ensuring readiness, safety, and mission execution.

Managed lifecycle stewardship for vehicles and equipment valued at $250,000, maintaining 100% operational readiness.

Designed operational frameworks that improved mission effectiveness and team performance.

Logistical Support Specialist

2008 – 2010

United States Army – Fort Carson, CO 2008 – 2010

Planned and executed logistics operations, optimizing routing and material movement to meet production and mission timelines.

Developed supply chain procedures and performance metrics to ensure timely, secure delivery of materials.

Trained personnel on logistics best practices and safety protocols to improve operational reliability.

EDUCATION & CERTIFICATIONS

Master of Business Administration — University of Maryland Global Campus

B.S. Cybersecurity Management & Policy — University of Maryland Global Campus

Certified Scrum Master — 2022

TECHNICAL SKILLS

CompTIA A+

Microsoft Office Suite

Microsoft Azure

Google Cloud

Microsoft Visio

AWS

Microsoft Excel

NIST CSF

ISO 27001

COBIT

AWARDS & AFFILIATIONS

Awards: Army Achievement Medal · Army Service Medal · Army Professional Development and Leadership Award · Global War on Terrorism Medal · Purple Heart Award

Affiliations: ISACA · Military Order of the Purple Heart

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