Threat Intelligence Analyst

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Ruthie Rayne Clark

816-***-**** • ******@******.**** • linkedin.com/in/Crayne • Durham, NC 27704 SECURITY / THREAT INTELLIGENCE ANALYST

IT professional transitioning into cybersecurity, combining theoretical knowledge with hands-on experience in system administration, data management, and security operations. B.Sc. in Cybersecurity (Digital Forensics focus, graduated summa cum laude August 2025), with a passion for threat intelligence, risk mitigation, and security analytics. Experienced in supporting enterprise systems, maintaining access controls, and ensuring compliance with security best practices. Eager to apply IT expertise and cybersecurity training to detect, analyze, and mitigate evolving threats in a dynamic security environment.

Cybersecurity Fundamentals • Threat Intelligence • Risk Management • System Administration • User Access Management • Security Compliance • Data Security • Audit & Reporting • Data Management • Problem-Solving • Cross-Team Collaboration • Training & Mentorship • Adaptability • Process Improvement TECHNICAL PROFICIENCY

Windows (desktop and server), Linux (multiple distributions including Debian, Ubuntu, and Fedora), CRM platforms, Microsoft Office Suite and Google Productivity Suite, firewalls (PfSense), Python, SQL EDUCATION & CERTIFICATIONS

Bachelor of Science (B.Sc.), Cybersecurity • NATIONAL UNIVERSITY–SAN DIEGO, CA 08/2025

• Concentration in Digital Forensics

• Summa Cum Laude (GPA 3.93)

Salesforce Certifications Issued between 09/2021 and 03/2023

• Associate, Administrator, Platform App Builder, Business Analyst PROJECTS

Cyber Defense Competition – NUCL3@R Navigators 2024-2025 Season NATIONAL UNIVERSITY–SAN DIEGO, CALIFORNIA

Cyber Defense Competitions including:

• Western Regional Collegiate Cyber Defense Competition (WRCCDC): Served in various capacities as part of a defensive operations team in both virtual and in-person competitions, including site reliability, operations, blue team, and customer service roles. Demonstrated proficiency in vulnerability assessment, system hardening, incident response, and policy creation.

• National Cyber League (NCL): Individual and team games focused on network traffic analysis, log analysis, cryptography, password cracking, web application exploitation, open-source intelligence gathering, forensics, and vulnerability scanning. This is an ongoing competition.

• Temple University Social Engineering Competition: Team-based competition featuring deliverables centered around penetration testing, specifically focused on themes of how social engineering, AI, and critical infrastructure intersect. This is an ongoing competition. Madlibs Passphrases 01/2024–ONGOING

Personal Project on GitHub (https://github.com/gitcrayne/MadlibsPassphrases)

• MLP is a script written in python that creates a “natural language” passphrase, incorporating alphanumeric and special characters. The goal of the project is to create memorable passwords that are also secure. In addition to creating passphrases, it also checks a current password against common lists and scores it for complexity. Ruthie Rayne Clark Page 2

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Home Lab 09/2023–ONGOING

Independent experimentation with systems

• Includes DNS sinkhole (Pi-Hole), Virtual Box (transitioning to ProxMox), PfSense firewall, Autopsy, Paraben E3, and Security Onion

• Focus on network analysis, firewall rules, DNS, DHCP, familiarization with common forensics software, and IDS/IPS/SIEM.

EXPERIENCE

Salesforce Support Analyst 02/2024–Present

NFP CORP, AN AON COMPANY–NEW YORK, NY

• Provide tier 2 and 3 support for 2,000+ Salesforce users worldwide, including onboarding/offboarding for Salesforce and related platforms (Salesloft, LinkedIn Sales Navigator, ZoomInfo, IBM Cognos, etc.).

• Perform data maintenance, including data manipulation, scrubbing, and imports/exports using Excel, Data Loader, and Workbench.

• Support various teams (delivery, audit, etc.) by preparing over a dozen Salesforce orgs for releases.

• Administer multiple Salesforce orgs of varying sizes and complexities across Professional, Enterprise, and Unlimited Editions.

• Assist in process optimization, training documentation, and ticket queue management to improve CRM support operations and promote operational excellence.

Salesforce & IT Administrator 03/2023–12/2024

JUNIOR STATE OF AMERICA–OAKLAND, CA

• Managed the organization’s tech stack, including Salesforce and its integrations/packages along with Google Workspace.

• Conducted data cleanup to enhance accuracy and efficiency, including validation, deduplication, standardization, and archival/new data loads.

• Gathered requirements to recommend and implement solutions, such as transitioning from Pardot and upgrading from the legacy Nonprofit Starter Pack to the Nonprofit Success Pack.

• Redesigned key Salesforce components, including the security model, data model, and automation (migrating from workflow rules/Process Builder to Flow).

• Maintained and enhanced an external portal serving 50K users, with up to 10K active monthly. Salesforce Administrator 07/2021–02/2023

BIT–THORNTON, CO

• Administered an Enterprise Edition Salesforce org, managing user access, security policies, reporting, UI design, automation (Salesforce Flow), and data management, while also supporting IT solutions like Google Workspace, WordPress, Slack, and Calendly.

• Led process automation improvements in BIT’s Salesforce org, increasing departmental efficiency by 300%, and provided internal support for new solutions.

• Supervised and mentored Salesforce Administrators and apprentices on large-scale projects to enhance the Salesforce environment.

• Served as Project Lead for a Salesforce implementation for a state-level government agency and co-consultant on additional client projects.

• Developed course materials and recorded accessible audio content for BIT Academy’s Salesforce Administration Certification Prep program.

Contact this candidate