Executive Operations Leader in Legal & Client Relations

Location:

Miami, FL

Posted:

May 21, 2026

Contact this candidate

Resume:

STACEY CAMPS - Notary Public

Coral Springs, Florida

Primary Email: ******.*****@*****.***

Secondary Email: ************@*******.***

Telephone Contact: 516-***-****

Professional Summary:

Seasoned Executive Operations Manager with extensive experience in client relations, executive support, and customer service excellence. Background in both legal and airline industries, including over a decade as a dedicated flight attendant known for outstanding customer relations. Caribbean heritage contributes to a strong appreciation for cultural diversity, enabling effective engagement with people from all backgrounds. Resourceful, adaptable, and committed to delivering high-quality service with integrity.

Work Experience:

Cameron Law Group

Coral Springs, FL

Executive Operations Manager

August 2023 – Present

Lead office operations, overseeing scheduling, client relations, and administrative functions to ensure seamless, high-quality service delivery.

Recognized for outstanding organizational skills and ability to streamline office procedures to improve efficiency.

Provide executive support and lead projects that enhance client satisfaction and team collaboration.

Data-Driven Decision Making – Analyzed operational metrics to improve efficiency and reduce costs.

Regulatory Compliance Management – Ensured firm compliance with evolving legal industry standards and data protection laws.

Legal Marketing & Brand Management – Managed online reputation and digital marketing strategies to attract clients.

Client Service Relations

August 2021 – August 2023

Acted as the main point of contact for clients, ensuring exceptional customer experience through attentive service and problem resolution.

Established rapport with clients, handling inquiries with professionalism and a solutions-oriented approach.

Receptionist

May 2021 – August 2021

Greeted clients and managed reception duties, demonstrating reliability and efficiency in a fast-paced legal environment.

Quickly promoted due to exceptional performance and adaptability.

Caribbean Airlines Limited

Port of Spain, Trinidad & Tobago

Cabin Attendant / In-Charge Flight Attendant

April 2012 – May 2021

Provided top-tier customer service while ensuring safety and comfort for all passengers on board.

Leveraged cultural awareness to engage positively with a diverse clientele, demonstrating the ability to handle complex situations calmly and professionally.

Illuminat (Trinidad & Tobago) Limited

Port of Spain, Trinidad & Tobago

H.S.E. & Properties Executive Coordinator

July 2007 – April 2012

Coordinated health, safety, and environmental procedures for corporate properties, ensuring compliance and safety.

Assisted in administrative functions and operational support for the H.S.E. team.

H.S.E. Management Services Limited

Port of Spain, Trinidad & Tobago

Assistant Safety Consultant

April 2002 – June 2007

Supported safety consultants in implementing safety programs and conducting training sessions.

Ensured adherence to safety regulations and best practices across various projects.

Education:

Holy Name Convent

1992 – 1998

Completed Caribbean Examination Council (CXC) — Equivalent to High School Diploma / GED

Skills:

Client Relations: Skilled in managing and nurturing client relationships with a focus on satisfaction and loyalty.

Strategic Operations Management: Skilled in developing and implementing efficient workflows, policies, and systems to optimize productivity and operational success.

Attention to Detail & Organizational Prowess: Detail-oriented and organized, with a track record of accurately managing multiple tasks and responsibilities without sacrificing quality.

Cultural Awareness: Extensive experience working with culturally diverse groups, particularly in the airline industry.

Leadership & Team Coordination: Proven ability to lead, coach, and motivate teams.

Safety & Compliance: Background in H.S.E. coordination and adherence to regulatory standards.

Crisis Management & Problem Solving: Calm under pressure, with a proven ability to handle complex situations effectively, whether managing client concerns, operational challenges, or in-flight emergencies (which I have had a few)

Communication & Interpersonal Skills: Exceptional verbal and written communicator who can convey information clearly, confidently, and diplomatically.

Adaptability & Quick Learning: Highly adaptable and resourceful, able to transition smoothly between different roles and quickly master new tasks and responsibilities.

Certifications:

Notary Public, Florida

Office Safety; OSHA General Industry 30 hours.

Blood Borne Pathogens Training.

First Aid & CPR & AED Training

Accident Investigation; Job Safety

Ladder Safety

Hazard Communication.

Fire Safety, Evacuation & Extinguisher Procedures.

Flight Attendant’s Swimming & Lifesaving Certificate from YMCA

References:

Genice Bobb