Remote Data Entry Specialist Candidate
Resume:
Rhonda Summers
Upper Marlboro, MD *****
************@*****.***
Customer Service - Administrative - Detail Oriented
Summary
Experienced administrative support person who is practical, detail oriented and thorough with a highly developed work ethic. One who takes commitments and obligations seriously. Focused on ensuring the welfare of others, highly observant and quick to make others feel at ease. Organized and excels at anticipating what needs to be done. Respectful of authority, history and tradition, strives to maintain a harmonious environment offering service to others. People oriented and communicates best one-on-one while listening attentively.
Notable Accomplishments
Achieved account closure through knowledge and application of billing and collection regulations, as well as department policies and procedures.
Maintained consistent attendance with all employers. Performed accurate data entry and provided excellent customer service.
Enjoys servicing patients and providing administrative support in a medical office environment.
Testimonial
"Rhonda has always been someone I could count on to get the job done. She is detail-oriented, has great customer service skills and her follow-up is always consistent. She upholds the policies and procedures and knows when you challenge the system. I would highly recommend her."
Adrienne Dorsey, Former Supervisor, George Washington Medical Faculty Associates
Experience
CCRM Infertility (through Temp Agency Medix)
Patient Account Representative • Lone Tree, CO 01/2025 – 04/2025
Edited, submitted and followed up on assigned claims.
Processed claims for multiple payer types such as Medicare, Medicaid, BlueCross, Commercial Managed Care.
Luminis Health
Patient Account Representative • Annapolis, MD 11/2023 – 12/2024
Maintained and updated patient information, ensuring accuracy of all information.
Processed claims with insurance carriers, posted payments to patient records, bill patient for unpaid balances.
Responded to insurance inquiries, providing accurate medical coding to ensure claims were processed accurately the first time.
Understood applicable financial policies including cash discounts, payment plans, sliding fee schedules, etc.
Prepared account history information for physician review and/or transfer to collection agency.
Virginia Cancer Specialist (though Temp Agency Quadrant Inc)
Accounting Assistant • Fairfax, VA 08/2022 – 10/2023
Performed general data entry, created billing summaries, processed invoices and updated files as needed.
Scanned medical records and filed correspondence.
Updated Excel spreadsheets and produced reports for management.
Inova Healthcare Services
Physician Insurance Analyst • Falls Church, VA 06/2021 – 04/2022
Ensured timely and accurate editing, submissions and follow-up of claims.
Met quality review standards and maintained accurate records.
Perinatal Associates of Northern Virginia
Medical Biller • Fairfax, VA 06/2012 – 06/2021
Ensured that claims met billing guidelines for assigned carriers. Maintained tracking system to ensure claims were submitted as required.
Provided supporting documentation for claims submission to facilitate timely reimbursement.
Ensured all files were updated and contained accurate information, claims were handled properly and ensured timely follow-up.
Education
Washington Business School – Tysons Corner, VA
Medical Billing and various Business Administration classes
Loudoun Valley High School – Purcellville, VA
High School Diploma
Skills
Excellent written and verbal communication skills
Strong logistical skills and able to sequence tasks effectively
Follows the rules and ensures others are kept informed about projects and deadlines
Provides clear guidelines and instructions
Accountable and prevents the misuse of key resources
Strong skills with Microsoft Office including Word, Excel, Outlook, Teams and other video conferencing resources
Experienced with insurance verification process, medical billing, medical terminology, CPT Coding, medical office administration
Experienced with ICD-10, IKNOWMED, AthenaOne, IDX HER, EPIC software, MedicsCloud, ECW Clinicals software
Contact this candidate