Experienced Customer Service & Beauty Professional, Stylist & Manager
Resume:
Danielle Sims
Strong background in Customer Service and Beauty
Kettering, OH
***************@*****.***
Work Experience
Stylist/Store Manager
Sport Clips
March 2018 to Present
Interview and hire staff, 5 minute huddle to discuss team member goals and performance.
• Set goals for each stylist and the salon, and communicate them through weekly meetings.
• scheduling to make sure its staffed for clients needs.
• Prevent and handle guest complaints
• Complete multiple reports regularly to track salon and stylist performance.
• Manage inventory, ordering and retail sales
. Salon cleaning duties are deligated
. provide quality haircuts along with other services
To maintain a stable friendly culture for clients.
Personal Care Aide
Touching Hearts - Dayton, OH
December 2013 to January 2017
* Companionship.
* Laundry.
* Light Housekeeping.
* Prepared and served Meals.
* Transportation to appts
Customer service
Buffalo Wings and Rings
February 2010 to July 2013
* Maintained and continually improved in all areas of restaurant.
* Balances Finances.
Personal Care Aide/ (volunteer)
Brookside Heath - Mason, OH
May 2007 to June 2008
* Companionship.
* Light Housekeeping.
* Laundry.
* Assisted them in activities and meals.* Medication Reminders.
Receptionist
Dental Office, Westchester, Ohio
August 2005 to November 2007
* Contacted customers to make suitable payment arrangements on delinquent accounts.
* Appointment Setting.
* Filing.
* Answering telephones up to 4 Lines.
* Negotiating payments and resolution.
Receptionist/Assistant Manager
Great Clips - Mason, OH
May 2003 to August 2008
* Customer Service.
* Data Entry.
* Answering phones.
* Laundry.
* Assist customers with retail purchase.
Education
Diploma
William Mason High School - Mason, OH
2001 to 2005
Skills
EXCEL, MICROSOFT EXCEL (5 years), MICROSOFT OUTLOOK, OUTLOOK, Sales, Scheduling, Retail
Management, Team Building, Cash Handling, Customer Service, Payroll, Retail Management, Sales,
Scheduling, Team Building
Certifications/Licenses
Cosmetologist
May 2005 to January 2019
Additional Information
Computer Skills
Microsoft Excel Microsoft Word
Microsoft Office Microsoft Outlook
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