Administrative Assistant with Diverse Operations Experience

ELIZABETH (LIZ) COOK

PROFILE

Experienced and versatile professional with a strong background in office administration, reception, accounting support, dietary aide services, and cooking environments. Skilled in customer service, meal preparation, food handling and safety practices, dietary support, communication, scheduling, data management, and multitasking within fast-paced workplace settings. Proficient in Microsoft Office Suite, QuickBooks, ACCPAC and various business software applications, with the ability to quickly adapt to new systems and procedures. Recognized for professionalism, reliability, strong organizational abilities, and providing efficient, compassionate service while supporting team operations and maintaining high standards of care and accuracy.

EXPERIENCE

MACHINE OPERATOR, SANTÉ MANUFACTURING — 2021-PRESENT I am an experienced manufacturing machine operator with extensive experience operating production equipment for personal care liquid products in a fast-paced manufacturing environments. Skilled in machine operation, quality control, sanitation procedures, packaging, and meeting production targets while maintaining safety and efficiency standards. Recognized for reliability, teamwork, adaptability, and strong attention to detail.

GAS METER READER, G-TEL ENGINEERING, 2019-2021

Upload, input and download gas meter readings.

GENERAL LABOURER, PLANET SHRIMP — 2019 (COMPANY IS CLOSED) Worked in the packaging department from live to kill to packaging. Followed sanitation procedures SCALE HOUSE OPERATOR, DEMAR AGGREGATES — 2019

Liaised with truck drivers and coordinated daily truck traffic entering and exciting the quarry. Managed truck weigh-in and weigh-out procedures while maintaining accurate scale records. COOK, EARLY LEARNING CENTRE — 2018-2019

Prepared nutritious daily meals and snacks for a daycare centre while maintaining compliance with sanitation standards, internal procedures, government regulations, and budget requirements, including inventory control and supply ordering. Also provided lunch relief for the infant room staff. COOK/DIETARY AIDE, CARESSANT CARE NURSING HOME WOODSTOCK — 2010-2018 Prepared and served meals and beverages to residents while maintaining dining room and kitchen cleanliness in compliance with nutritional standards, internal procedures, sanitation requirements, and government regulations. Assisted with meal preparation, food service, and resident support within a fast-paced healthcare environment.

DIETARY AIDE, CHATEAU GARDENS 2010-2011

Prepared and served drinks to residents, maintain dining room and kitchen cleanliness. Received food orders and restocked.

7 Willow Drive, Aylmer, Ontario N5H 3A8 519-***-**** **********@*******.*** PG 1 of 2 CUSTOMER SERVICE REPRESENTATIVE, KENTUCKY FRIED CHICKEN 2009-2014 Provided customer service in a fast-paced food service environment while performing cash handling, closing procedures, temperature monitoring, sanitation duties, and supporting daily shift operations in compliance with food safety standards.

TRAINING COORDINATOR, E.K.GILLIN & ASSOCIATES 2005-2009 Served as the primary administrative and customer service contact for the business while coordinating training sessions across Canada and in-house. Managed participant communications, consultant schedules, database maintenance, test marking, certificate preparation, marketing support, payment processing, and follow-up activities in a fast-paced professional environment. LOGBOOK AUDITOR AND ACCOUNTS RECEIVABLE, STEVENS TRANSPORT 2002-2005 (PART TIME) Conducted daily audits of operational logbooks and records while creating farming contracts, company manuals, and maintaining training logs and vehicle records. Assisted with Accounts Receivable collections and administrative support functions while ensuring accuracy, organization, and compliance with company procedures.

OFFICE COORDINATOR, ALLTRANS LOGISTICS 2001-2002 (PART TIME) Maintained full-cycle bookkeeping duties for a trucking company, including invoicing, accounts payable and receivable, payment processing, reconciliations, and financial record keeping while ensuring accuracy, organization, and confidentiality.

ACCOUNTS PAYABLE CLERK, ELEXCO LTD. 1997-2000

Managed full-cycle Accounts Payable functions for ten companies, including invoice processing, cheque issuance, reconciliations, and financial record maintenance while supporting daily accounting department operations with accuracy and efficiency.

VOYAGEUR TRANSPORTATION SERVICES (NOW VOYAGO) 1989-1997 Interim Paratransit Administrator — Coordinated driver scheduling and managed communication between contract holders, users, and drivers to support efficient daily transportation operations. Project Coordinator – Accounting & Paratransit Departments — Provided administrative and project support including budget spreadsheets, reporting, recordkeeping, and departmental coordination for accounting and transportation operations.

Accounts Payable Clerk / Receptionist — Managed reception duties, incoming calls, Accounts Payable processing, fleet maintenance records, payroll assistance, Accounts Receivable support, and administrative functions across multiple departments.

EDUCATION

FANSHAWE COLLEGE

Various courses which include Role of a Food Service Worker, Principles of Accounting I, Excel Spreadsheets, WordPerfect, Lotus, Computer Programming, Canadian Business Law CENTRALIA COLLEGE OF AGRICULTURAL TECHNOLOGY -1987-1989 Diploma in Food Service Technology

ARTHUR VOADEN SECONDARY SCHOOL, OSSD 1987

7 Willow Drive, Aylmer, Ontario N5H 3A8 519-***-**** **********@*******.*** PG 2 of 2

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