Data Analytics and Operations Professional

SIYABONGA M. GAMEDZE

Plot ***, Somhlolo Road, Mbabane, Eswatini · +268-********

Portfolio: https://bhununuza10.github.io/Siya_Portforlio/

***.*******@*****.***

A highly organized professional with a Post-Graduate Diploma in Business Management and a B.A Degree in Social Science (Public Administration and Sociology) from the University of Eswatini. Experience as a Data Supervisor for at the Central Statistical Office. Skilled in data analytic tools; Python, Advanced Microsoft Excel, Microsoft Power BI & Structured Query Language (SQL).

WORK EXPERIENCE

DECEMBER 2024- APRIL 2025

TRAINEE MANAGER, LOJAF PICK N PAY (The Family Crescent), Eswatini

Overseeing smooth running of store daily operations

Process Optimization: Streamlined daily operations using SAP inventory tracking, reducing stock discrepancies and improving order fulfillment speed.

Team Leadership: Directed a team of over 15 staff, achieving an increase in productivity through workflow restructuring and targeted training.

Supplier Relations: Negotiated with suppliers to resolve damaged stock issues, cutting return processing time.

Writing up morning and end of day reports (Daily budgets)

Handling customer queries

Performing other managerial duties

AUGUST 2023- DECEMBER 2024

FIELD DATA SUPERVISOR, Ministry of Economic Planning & Development, Mbabane. Eswatini

Data Quality Management: Conducted spot checks to ensure accuracy in national survey data, supporting evidence-based policy-making.

Training & Development: Trained over 30 field enumerators on data collection tools, improving compliance with research protocols.

Process Improvement: Redesigned the EHIES questionnaire, reducing average survey completion time.

Supervising Field Enumerators on field

Serving as point of communication between field enumerators and the survey management team

Performing other duties as assigned

JUNE 2018 – AUGUST 2018

HR INTERN, MINISTRY OF PUBLIC SERVICE, MBABANE. ESWATINI

Reported to the supervisor and performed a wide range of duties that included:

•Preparing promotions and seniority lists for the various ministries.

•Confirmed officers that were due for retirement across the different ministries.

•Correcting and updating employee details across the various government ministries.

•Filing and updating employee details regarding vacations within the department.

•Performed other duties as assigned.

EDUCATION

AUGUST 2023- APRIL 2024

POST-GRADUATE DIPLOMA IN BUSINESS MANAGEMENT

MANCOSA

Relevant Coursework:

Accounting & Financial Management

Advanced Project Management

Operations Management

Strategic Management

Organizational Behavior

Information & Knowledge Management

Marketing Management

Human Resource Management

AUGUST 2016 – OCTOBER 2021

B. A. SOCIAL SCIENCE (PUBLIC ADMINISTRATION & SOCIOLOGY)

university of eswatini

Relevant Coursework:

Qualitative Social Research Methods

Quantitative Social Research Methods

Descriptive Statistics

Research Project

Policy Analysis

AAT (ASSOCIATION OF ACCOUNTING TECHNICIANS) LEVEL 2 & 4

Relevant coursework:

Financial Statements

Financial Performance

Budgeting

External Auditing

SKILLS

Tools: Python (Pandas, NumPy, Matplotlib), SQL, Microsoft Power BI, Excel (Advanced)

Data Tasks: Cleaning, Visualization, Statistical Analysis, Reporting

Other: SAP, Process Optimization

SOFT SKILLS

Analytical Thinking Attention to Detail Problem-Solving

Bilingual (English & SiSwati) Team Collaboration Time Management

REFERENCES

Available upon request

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