Healthcare Access & Language Support Specialist

TIFFANY NGUYEN

Berkeley, CA 408-***-**** *****************@*****.***

Bilingual UC Berkeley student pursuing Integrative Biology and Public Health with experience in healthcare administration, patient communication, and medical interpretation. Certified Clinical Medical Assistant passionate about health equity and serving diverse patient populations. CERTIFICATIONS & LANGUAGES

● Certified Clinical Medical Assistant (CCMA), National Healthcare Association 2025

● Languages: English (Native/Fluent), Vietnamese (Native/Fluent). SKILLS

● Core Competencies: Patient Care • Problem Solving • Team Collaboration • Customer Service

● Operational Skills: Front Desk Operations • Appointment Coordination • Medical Interpretation • Healthcare Administration • Patient Communication

EDUCATION

University of California, Berkeley Bachelor of Arts in Integrative Biology and Public Health August 2024 – May 2028

EXPERIENCE

Volunteer Health Interpretation Organization Berkeley, CA Ad Hoc Medical Interpreter December 2025 – Present

● Provide Vietnamese-English interpretation support for patients during healthcare interactions and appointments.

● Facilitate clear communication between healthcare providers and patients to improve patient understanding and care accessibility.

● Maintain patient confidentiality and professionalism in clinical settings. University Health Services Berkeley, CA TIC Receptionist August 2024 – Present

● Assist students with front desk support, appointment coordination, and administrative inquiries in a fast-paced healthcare environment.

● Answer phone calls and direct students to appropriate campus health resources and services.

● Handle confidential student information while maintaining professionalism and sensitivity. VOLUNTEER EXPERIENCE

Asian Community Health

● Spearhead community outreach initiatives focused on distributing vital public health education and expanding medical resource accessibility for underserved populations. UCSF Champions

● Coordinated logistics for community health fairs aimed at promoting preventative care literacy, managing health screenings, and advancing early disease detection awareness. Volunteers for Medical Outreach

● Collaborated with a student-led team to plan and execute targeted fundraising campaigns, raising vital funds to finance critical medical supplies and clinical outreach initiatives in rural Vietnam.

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