**** ** ******** ****** ******, KS *****
785-***-**** *************@*****.***
RANEKIA ARNOLD
PROFESSIONAL PROFILE
Customer service oriented professional backed by retail and supervisory experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
High Academic Honors Recognition / Dean's List / Honor Roll.
Team player who performs at high levels of productivity in fast-paced environments without missing a deadline.
Demonstrate independent work initiative, sound judgment, and attention to detail.
Well-organized, manage time in multi-task environments while maintaining written and verbal communication.
Communication Platforms – Google Meet.
Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Type 30 WPM.
CERTIFICATION
Pathway Cardiopulmonary Resuscitation (CPR), 2024
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO, PPO, and POS) Workers Compensation
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Front Office Operations Medical Office Procedures Scheduling
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10, HCPCS, CPT)
EDUCATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2025
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Introduced to the following concepts:
Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.
Electronic health records systems and healthcare claims preparation and submission processes.
Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.
Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.
HIPAA rules and regulations related to patient information privacy and security.
HEALTHCARE INDUSTRY EXPERIENCE
Brookfield Post Acute – Topeka, KS 10/2024 – 04/2025
Cook Supervisor
Trained staff on safety protocols, resulting in reduced incidents, and improved kitchen operations.
Supervised up to 6 employees, developed training programs for new cooks, and promoted a positive kitchen environment by mentoring staff.
Developed weekly schedules and coordinated with suppliers to ensure timely delivery of fresh produce, maintaining consistent quality.
ADDITIONAL WORK EXPERIENCE
West International – Topeka, KS 07/2025 – Present
Inventory Specialist
Train and motivate employees to perform daily business functions.
Answer incoming calls, travel to different store sites, count inventory, and ensure its accuracy.
Maintain a safe operating environment and work effectively in a fast-paced, deadline-driven environment.
Dillons Grocery Store – Topeka, KS 01/2025 – 09/2025
Cashier / Customer Service – Retail
Offered fast and friendly service, operated cash register, scanned merchandise, accepted payments, and maintained the overall appearance and cleanliness of work area.
Prioritized activities to manage time, met deadlines, and ensured all work performed met established guidelines for quality and customer satisfaction.
Accounted for cash drawer at end of shift.
Followed policies as they relate to customer confidentiality.
Pathway – Topeka, KS 02/2024 – 11/2024
Head Cook
Prepared food in a fast-paced environment and according to established guidelines.
Communicated effectively with other cooks and kitchen staff.
Maintained inventory, restocked kitchen supplies, rotated food, and stamped accurate expiration identification information on perishable items.
McCrite Plaza – Topeka, KS Cook 11/2020 – 08/2021
Lexington Park Nursing and Rehab – Topeka, KS Head Cook 08/2019 – 07/2020
McDonald's – Topeka, KS Crew Trainer / Keyholder / Customer Service 02/2015 – 11/2018
Currently serving as Volunteer Caregiver
Served as a Volunteer at Misty’s World