ERYU
SHEN
Learning Experience Designer
CONTACT
PHONE
******@**.********.***
linkedin.com/in/eryushen
LOCATION
New York, NY
CORE COMPETENCIES
Instructional Design LMS-Based eLearning Dev.
Curriculum Eval. & Review Train-the-Trainer
Gamification Design Learning Needs Analysis
Adult Learning Principles Accessibility & UDL
Assessment Development Storyline & Rise
Blended Learning Design AI-Assisted Content Dev.
SCORM/xAPI Publishing Storyboarding & Scripting
Data-Driven Evaluation UX Design Principles
Cross-functional Collab. Learner-Centered Design
TOOLS & TECH
Authoring
Storyline, Rise, Captivate, Camtasia
Design & Media
Canva, Figma, Illustrator, Photoshop, Premiere
LMS
Canvas, Blackboard, Zhihuishu, SCORM, xAPI
Technical
HTML, CSS, JavaScript
Other
Google Workspace, MS Office, Zoom, Monday.com
AI Tools
Synthesia, ChatGPT, Gemini
EDUCATION
Columbia University Exp. May 2026
MA, Instructional Technology & Media
University College London Sep 2024
MA, Education (Literacy)
China Jiliang University Jun 2023
BA, Teaching Chinese to Speakers of Other Languages LANGUAGES
English · Fluent
Mandarin · Native
Japanese · Conversational
Learning Experience Designer with expertise in ADDIE, action mapping, SCORM/xAPI publishing, and AI-assisted content development, building accessible, data-informed learning products across eLearning, blended, and game-based formats. Currently completing an MA in Instructional Technology and Media at Columbia University. PROFESSIONAL EXPERIENCE
NYC Department of Consumer and Worker Protection Sept 2025 – Present College Aide – Office of Financial Empowerment
Conducted learning needs analysis and action mapping, applying instructional evaluation frameworks to assess vendor-developed curricula for instructional flow, accessibility, and alignment. Executed 3 rounds of curriculum review and synthesis across 60+ lesson plans, 60+ facilitator guides, and learner materials, directly informing revisions that led to full curriculum approval and launch. Facilitated 4 Train-the-Trainer sessions and developed onboarding materials grounded in adult learning principles, training 15 Financial Educators for curriculum implementation across NYC public schools. Collaborated cross-functionally with SMEs and communications teams to align instructional materials with agency standards and accessibility requirements, supporting a January 2026 citywide launch now reaching 15 NYC district schools.
Shanghai Able Digital & Tech Co., Ltd. Jul 2022 – Jun 2023 Instructional Designer
Designed and developed 60+ digital eLearning courses across 15+ subject areas using Articulate Storyline and Captivate, including storyboarding, scripting, branching scenario design, and SCORM packaging, deployed to Zhihuishu's platform user base of millions.
Applied adult learning principles to curriculum design, assessment development, and iterative QA testing, achieving zero post-launch content errors across all released courses. Collaborated cross-functionally with SMEs and video production teams to validate content accuracy, align instructional strategy with subject matter expertise, and integrate multimedia elements into course delivery. Incorporated learner participation data and feedback across multiple release cycles to refine pacing, assessment difficulty, and content clarity, resulting in repeat learner engagement and positive feedback. Beijing Qiyu Century Culture Media Co., Ltd. Apr 2022 – Jun 2022 Learning Experience Designer
Designed and facilitated virtual learning experiences for 100+ international learners, adapting instructional strategies, pacing, and interaction formats to support engagement across diverse cultural, linguistic, and learning contexts. Developed multimedia instructional materials (graphics, audio, video, animation) to scaffold complex concepts and sustain learner attention within synchronous online training sessions. Streamlined training delivery operations by implementing a cloud-based coordination system to manage materials, schedules, and communication, reducing administrative workload by approximately 30%. PROJECT EXPERIENCE
Entrepreneurs of Tomorrow Aug 2025 – Present
Learning & Development Designer
Partnered with department SMEs and research team to conduct training needs assessments, job/task analyses, and action mapping, defining measurable learning objectives across onboarding, professional development, and skills training programs for approximately 40 employees.
Designed and developed a suite of blended training solutions including instructor-led sessions, eLearning modules, onboarding courses, and learner support materials (job aids, user guides, quick references). Translated technical and program documentation into clear, learner-friendly instructional content, supporting consistent onboarding and professional skill development across departments. PROJXON May – Sept 2025
Learning & Development Designer
Designed end-to-end curriculum architecture across 12 modules in Canvas LMS, structuring modular learning paths, assessments, and progress-tracking features to support skill development at scale. Conducted training needs analysis and translated business requirements into instructional design decisions, developing virtual training sessions grounded in adult learning principles. Built scalable internship enablement toolkits, including onboarding materials, manager guides, and tracking templates, enabling partner organizations to implement consistent training programs. Columbia University Sept – Dec 2025
Teaching Assistant – Video Games and Education
Managed Canvas LMS operations including content uploads, assignment publishing, course configuration, and technical troubleshooting to ensure a consistent and accessible student experience. Developed rubrics and assessment criteria aligned with course learning objectives; coordinated VR/AR equipment setup ensuring equitable access to immersive technology for all students. Game Research Lab, Teachers College, Columbia University Apr 2025 – Present Learning Experience Designer (Game-Based)
Designed gamification mechanics and interactive learning systems with integrated AI, applying UX principles and learner-centered design to develop adaptive experiences that support engagement, decision-making, and skill development.
Conducted 10+ rounds of prototype testing and iterative refinement, building and evaluating an AI-embedded game-based learning system through playtesting sessions and a public demo. Developed instructional frameworks and facilitation materials, including curriculum structures, facilitator guides, and templates, to translate technical and emotional concepts into accessible learning experiences. ******@**.********.*** · +1-917-***-**** · linkedin.com/in/eryushen