Fred Estima
Remote Administrative & Data Entry Professional
Fort Pierce, FL (Relocating to Orlando, FL)
**********@*****.***
Authorized to work in the U.S.
Open to remote and hybrid opportunities
CORE SKILLS
Data Entry Administrative Assistance Microsoft Office Google Sheets / Excel Scheduling Documentation Customer Service Problem Solving QuickBooks Virtual Assistance Conflict Resolution Bilingual Communication Zoom Follow-Up Professional Responsibility Online Coaching Client Support Accountability Records Management Operations Support EDUCATION
Southeastern University
Biblical Studies
Jan 2026 – Present
Keiser University
Associate of Science, Medical Assisting
2010 – 2012
Palm Beach Community College
Business Administration Coursework
2007
Indian River State College
Business Administration Coursework
2005 – 2006
CERTIFICATIONS
SCW Personal Trainer Certification
Licensed Insurance Agent — Life, Health, Medicare
Food Handler Certificate
PROFESSIONAL SUMMARY
Administrative and client support professional with experience in online coaching, medical assisting, behavioral health documentation, customer service, retail leadership, and day-to-day operations. Strong background in data entry, scheduling, records management, inventory tracking, client communication, and remote tools including Microsoft Office, QuickBooks, Zoom, and digital tracking systems. Currently enrolled in college and seeking remote or hybrid administrative, data entry, client support, or operations roles that build long-term leadership and business management skills. PROFESSIONAL EXPERIENCE
Recovery Room Attendant & Operations Support Oct 2024 – Present RAW Gym · Port St. Lucie, FL
• Manage member appointments and confirm bookings for recovery services including infrared sauna and cold plunge sessions.
• Maintain organized inventory, package outbound items, and prepare equipment and supplies for daily gym operations.
• Support a clean, welcoming environment while handling routine tracking and operational support tasks. Founder & Online Fitness Coach Aug 2022 – Present
DG Fit LLC · Fort Pierce, FL / Remote
• Design personalized fitness and nutrition plans for online clients and track progress using digital tools and structured follow-up systems.
• Lead weekly Zoom coaching calls, manage check-ins, and maintain organized client records and communication workflows.
• Create social media content and support client accountability through clear written communication and consistent follow-through. Academic Coach Dec 2017 – Aug 2018
Life Bridge Chrysalis Health · Florida
• Maintained student records, prepared reports, reinforced policies, and provided one-on-one and group support in a structured educational environment.
• Communicated with parents, teachers, counselors, and administrators while supporting behavior plans and student development goals.
Behavioral Health Technician Nov 2016 – Sep 2017
Just Believe Recovery / Revive Detox Center · Florida
• Completed client intake, updated files, entered medication and patient information, and maintained accurate computer logs and documentation.
• Observed client behavior, documented changes, and supported treatment teams with timely reporting and daily administrative tasks.
• Assisted with billing documentation, transport coordination, and facility support while maintaining professionalism in high-stress environments.
Assistant Manager / Keyholder May 2014 – Aug 2016
MetroPCS · Titusville, FL
• Opened and closed the store, handled keyholder responsibilities, and maintained secure daily operations.
• Counted drawers, completed money drops, and maintained access control procedures for the safe.
• Tracked inventory for cell phones, accessories, screen protectors, and store merchandise to support stock accuracy and daily sales.
• Maintained inventory records and spreadsheets to monitor product levels, pricing tiers, and replacement needs.
• Resolved escalated customer issues, de-escalated complaints, and worked toward practical solutions to maintain customer satisfaction.
• Trained and coached new and existing employees on store systems, sales processes, and daily operations so they could confidently run the store.
Medical Assistant Jan 2012 – Sep 2012
PSL Children’s Health Center · Port St. Lucie, FL
• Supported back-office operations through scheduling, patient intake, and accurate medical documentation.
• Recorded vital signs and assisted with injections and EKG procedures in a pediatric setting. Crew Leader Dec 2003 – Mar 2006
Arby’s · Fort Pierce, FL
• Led a team of 6 crew members during shifts and assigned staff to workstations based on business needs.
• Opened and closed the restaurant, completed shift setup and closing procedures, and helped maintain smooth daily operations.
• Counted cash drawers, documented totals, and supported accurate cash handling and end-of-day reporting.
• Trained team members on multiple stations, customer service expectations, and operational procedures. Additional Customer Service Experience 2006 – 2024 Retail, Fitness, Hospitality, Insurance, and Service Roles
• Built strong customer service, communication, sales, and daily operations experience across multiple industries.
• Managed transactions, responded to customer questions, maintained organized work areas, and supported fast-paced team environments.