Direct Transport & Customer Service Professional

218-***-**** ***************@*****.*** **** ** th St. S Moorhead, MN 56560 Apt. 107

E X P E R I E N C E

Doyle's Yellow Checker Cab, Inc. — Fargo, ND 2025–Present CNH Industrial — Fargo, ND 2022–2024

Pactiv Corporation — Moorhead, MN 2017–2021

MEDICAL & SPECIALIZED TRANSPORT DRIVER

Provide safe and reliable transportation for medical appointments and healthcare-related needs

Conduct hospital human organ transport requiring strict protocol adherence and chain-of-custody compliance

Maintain professionalism, discretion, and calm communication in high- responsibility situations

Ensure passenger safety, timely arrival, and supportive service Coordinate effectively with healthcare professionals and dispatch teams MANUFACTURING & LOGISTICS ROLES

Followed structured procedures and safety protocols in regulated environments

Maintained consistent workflow routines and detailed documentation accuracy

Collaborated with team members to ensure smooth shift transitions Demonstrated reliability, punctuality, and accountability in high-responsibility roles

Earned progressive promotions based on trustworthiness and performance S U M M A R Y

Compassionate and dependable professional seeking a Direct Support Professional / Behavioral Modification Assistant role. Experienced in safety-focused environments requiring strict protocol adherence, calm decision- making, confidentiality, and structured task management. Demonstrated ability to remain composed in high-pressure situations, support individuals with diverse needs, and maintain consistent routines. Committed to promoting dignity, independence, and behavioral stability in residential settings. Moorhead, MN 2007-2010

MOORHEAD SENIOR HIGH

E D U C A T I O N

S U M M E R L A B O R E R - T R A N S P O R T A T I O N ABDELRHMAN ABDALLA

Direct Client Support

Behavioral Monitoring &

Documentation

Crisis Awareness & De-escalation

Support

Routine Structure & Daily Living

Assistance

Transportation to Appointments

Confidentiality & HIPAA Awareness

Medication Appointment Transport

Support

Team Collaboration & Shift Handoff

Communication

Safety & Risk Prevention

Professional Boundaries & Ethical

Conduct

C E R T I F I C A T I O N S

OSHA Safety Training

Forklift Certification

Hazard-Sensitive Transport Training

Workplace Safety & Compliance

Training

Diploma

S K I L L S

Refereces Available Upon Request

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