Operations & Executive Assistant

Rachna RS 949-***-**** *********@*****.*** LinkedIn CA

Operations and program professional with over a decade of experience as an Executive Assistant supporting VP executives in fast-paced corporate environments like Microsoft and Boeing, preceded by a successful tenure as an Operations Director at Health & Nutrition Center.

Known for bringing clarity, sound judgment, and a practical, solutions-focused approach, with a strong belief in keeping things simple, organized, and effective. I embody a growth mindset and bring focus on collaborative culture, customer first, and service excellence. Committed to delivering impact & support. I am exploring roles at mission-driven companies (role e.g. Executive Assistant, Program Coordinator, Patient care coordinator, Recruiting Coordinator, Operations Administrator; Care coordinator, Patient care Coordinator; Scheduling Coordinator and Customer Service roles )

SUMMARY

● Seeking a Partnership Role: Looking to leverage expertise in business operations, executive support, and program coordination in a fast-paced, impact-driven environment.

● Demonstrated Success: Brings experience across technology, aerospace, healthcare, wellness industries, with a proven ability to adapt quickly, support organizational goals, contribute effectively across business functions.

● Trusted Partner to Teams and Executives: Recognized for building trusted relationships through clear communication, professionalism, discretion while fostering alignment and positive working relationships.

● Dependable and Collaborative: A resourceful, team-oriented professional skilled at managing competing priorities and exercising sound judgment while fostering trust-based partnerships and service excellence.

● Technology Skills Advanced Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Concur Expense & Travel Management, and generative AI tools (Microsoft Copilot, ChatGPT)

● Education: Master of Science in Sports Nutrition and Dietetics PROFESSIONAL EXPERIENCE

Executive Assistant, EDWARDS Mar 2026 - May 2026

● Executive Support & Event Coordination: Managed complex calendars and day-to-day operations for an SVP and two VPs, ensuring seamless execution of business activities with high confidentiality. Executive Assistant, BD Aug 2025 - Mar 2026

● Executive Support: Managed complex calendars and day-to-day operations for an SVP and VPs, ensuring seamless execution of business activities and handling sensitive information with high confidentiality.

● Event Coordination: Planned and executed large-scale corporate events, town halls, and team functions, overseeing all logistics, vendor relations, and on-site management.

● Travel & Immigration: Coordinated intricate domestic and international travel, including the end-to-end management of visa and immigration documentation in compliance with corporate policy.

● Cross-Functional Liaison: Acted as a key point of contact for internal and external stakeholders, screening communications and drafting professional correspondence with minimal supervision. Executive Assistant, MICROSOFT Sept 2017 – Aug 2025

● Executive Support: Served as a trusted advisor to the VP of Finance for 7+ years, acting as a primary liaison for a globally distributed leadership team of Directors and orchestrating seamless transitions through team expansions and remote-hybrid shifts.

● Strategic Calendar & Meeting Management: Increased leadership efficiency through expert scheduling, operational support,managing the ROB’s and streamlined communication for VP/GM and senior directors.

● Travel & expense Management- Coordinated executive travel arrangements, including booking and managing flights, hotels, and ground transportation on Concur and Amex tools. Managed expenses and reconciliation.

● Executive Operations: Proactively anticipate leadership needs, optimize workflows, and enhance cross-functional collaboration for a 450+ member global organization, ensuring seamless operations.

● Project & Budget Oversight: Managed discretionary budget, tracked deadlines, coordinated follow-ups, and supported high-impact leadership presentations and initiatives

● Change Management: Led large-scale team reorganizations and office transitions, space changes with minimal disruption,and team alignment across in-person, remote, and hybrid work environments.

● Team Engagement & Morale: Increased morale and engagement by organizing leadership events, team-building activities, and onsite/offsite event logistics and approvals.

● Onboarding and Access - Supported onboarding for new employees and ongoing team operations by submitting, tracking, and approving internal access requests to ensure compliance and operational readiness.

● Confidentiality & Discretion: Trusted to identify and handle sensitive business information with the highest level of confidentiality and professionalism.

Executive Business Administrator, BOEING Oct 2015 – Sept 2017

● Leadership & Operations Support: Enhanced executive efficiency through outlook calendar and workflow management for VP/GM and senior directors, supporting a 100+ member Propulsion Systems team.

● Cross-Functional Program Execution: Optimized contract fulfillment and accelerated delivery timelines by coordinating across airline programs, engine manufacturers, and key suppliers.

● Confidential Data Management: Ensured regulatory compliance and data security while managing high-stakes program data and proprietary information.

● Process & Logistics Optimization: Improved operational efficiency by streamlining travel, meeting logistics, and workflow processes, leveraging Microsoft tools.

● Procurement & Database Management: Reduced processing time through proactive supplier access management and database optimization for Boeing’s propulsion programs.

● Onboarding & Team Development: Increased team cohesion by spearheading onboarding initiatives and engagement programs, fostering a collaborative and high-performance work environment. Additional Contractor Roles at MICROSOFT Jun 2012 – Sept 2015

● Business Administrator, Legal & Corporate Affairs (LCA): Provided high-level administrative and operational support to two General Counsels and a 45-member legal team.

● Business Administrator, Commercial Internet Systems (MSCIS): Orchestrated complex calendars and priorities for a General Manager and her 50-member team.

● Program Coordinator, Dynamics AX TAP & Solution Architecture: Led coordination of AX 2011/2012 initiatives, supporting onboarding, reporting, and event execution. Earlier Professional Experience

● Business Coordinator & Recruitment Account Manager, SRG AMERICA, NJ (2007 – 2009)

Streamlined business operations and talent acquisition processes.

● Healthcare Administrator, Recruiter & Coordinator (Honorary), AEQUOR, NJ (2005 – 2006)

Managed healthcare recruitment and administrative coordination.

● Business Administrator, BELLEVUE COMMUNITY COLLEGE, WA (2004 – 2005)

Optimized administrative functions and supported operational efficiency.

● Operations Manager & Nutrition Lead Dietician, TALWALKAR HEALTH COMMUNE (India) (1997 – 2004)

Fast-tracked from Dietician to Branch Manager, leading multiple branches to 3x growth.

Directed a 70-member team, overseeing recruitment, training, and financial planning.

● Dietician, Various Hospitals (1997 – 2004)

Provided on-call clinical nutrition services across multiple hospitals. EDUCATION

● M.S. in Sports Nutrition and Dietetics, University of Mumbai, India June 1996 – June 1997

● B.Sc. in Nutrition and Dietetics, University of Mumbai, India June 1993 – June 1996 VOLUNTEER EXPERIENCE

● PrisonSMART Program: Taught meditation and yoga to inmates while coordinating volunteer efforts.

● Meditation & Mindfulness Retreats, Los Angeles: Organized and managed retreats to promote wellness.

● Art of Living Program & International Association for Human Values (IAHV), USA: Contributed to community engagement initiatives.

● Polio Surgery Camps, Rural India: Led coordination efforts for surgical camps in underserved areas.

● Honorary Dietitian & Helper, Institute for Special Needs Children: Provided nutrition expertise and support.

● Honorary Acupuncturist, Radhakrishna Acupressure Center: Assisted in patient triage and administered acupuncture treatment

References from esteemed colleagues available upon request.

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