Reliable Warehouse & Customer Service Professional

Vanissa Contreras

San Bernardino, CA *****

***************@*****.*** 909-***-****

Professional Summary

Reliable and hardworking professional with hands on experience in warehouse operations, retail, and customer service. Skilled in quality control, product handling, and client support, with a strong ability to manage multiple priorities efficiently. Recognized for accuracy, teamwork, and professionalism in fast paced environments. Seeking an opportunity to contribute to a company that values reliability, attention to detail, and customer satisfaction.

Work Experience

QC Floor Reporter

OSI – Rialto, CA June 2021 – Present

• Ensure accuracy of outbound shipments by inspecting trucks and verifying load contents.

• Maintain detailed floor reports and documentation of staged pallets and product locations.

• Collaborate with warehouse staff and supervisors to meet company shipping deadlines.

• Support continuous improvement of shipping and quality control processes. Cashier

Chris Burgers – Rialto, CA May 2019 – Present

• Manage daily cash register operations, including opening and closing procedures.

• Deliver friendly, efficient customer service while handling food orders and payments.

• Assist with food preparation, dishwashing, and maintaining restaurant cleanliness.

• Uphold company standards for food safety and customer satisfaction. Cage and Credit Cashier

Yaamava’ Resort & Casino – Highland, CA 2022 – 2023

• Processed cash advances, e checks, and ticket voucher transactions for guests.

• Ensured accuracy and compliance with casino financial policies and security standards.

• Provided courteous and confidential service in a high pressure environment.

• Maintained accurate accounting of transactions and balanced daily cash drawers. Sales Representative / Customer Support

Signarama – Rialto, CA 2023 – 2024

• Assisted customers with selecting products, customizing designs, and placing orders.

• Managed order processing, handled payments, and maintained sales documentation.

• Supported both in person and phone inquiries to ensure excellent customer experience.

• Collaborated with design and production teams to ensure timely and accurate completion of client projects.

Education

High School Diploma

Dd Eisenhower High School – Rialto, CA

Skills

Warehouse & Quality Control

Customer Service & Client Support

Cash Handling & POS Systems

Order Processing & Inventory Management

Product Knowledge & Upselling

Teamwork & Communication

Time Management & Reliability

Certifications and Licenses

Driver’s License – Valid since May 2021

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