Customer Service Oriented Barber & Sales Pro

Miguel Amador

Phoenix Az 602-***-****

***************@*****.***

Summary

Energetic and enthusiastic candidate who has the ability to listen attentively, solve problems quickly and effectively while being able to create high quality professional relationships. Extensive experience in customer service, upselling and product knowledge. Strong dedication to helping customers resolve issues and cultivating positive image of company. Ability to excel individually or in a team environment and always eager to create a positive customer experience and contribute to a team-oriented setting. Skills & abilities

• Client retention • Beard shaping and Grooming

• Hospitality • Phone etiquette

• Conflict resolution • Sales

• Sanitation and Safety • Communication

Experience

AB’s Barbershop Barber Jan ’25 - Present

• Consulted with clients on recommended styles, products, and grooming routines.

• Maintained a clean and sanitized work station in compliance with state board regulations.

• Upsold grooming products and services, increasing overall sales.

• Averaged 10-15 clients per day.

Just Fades Barber March’21 – June’24

• Scheduling customer appointments and rearrange individual time slots to meet demand.

• Process payments, entering sales in register for prompt customer service.

• Stay updated on current trends and techniques to make customers look fashionable and increase satisfaction. Meanwhile keeping customers educated on products to maximize benefits.

• Providing services at a high volume with services as in straight razor shaves, high and low fades/tapers and beard shaping.

Hair Jay’s Barber Oct ‘19 – March ‘21

• Greeting and directing clients appropriately while handling phone, online scheduling and client inquiries or concerns.

• Maintaining and restocking barbershop and back room with new products.

• Contributed to additional services behind the chair aside from assisting barbers on the floor.

• Motivated a team of 6+ associates to upselling products. Education

Sierra Linda High School

Trade School

Ot’s Barber College

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