Versatile Managerial Professional with Customer Focus

Bethany Ashenfelder

Fredericksburg, VA ***** +1-540-***-**** *********************@*****.***

Work Experience

Company owned carpentry

Trim Masters Fredericksburg, VA

September 2011 to April 2026

Owned carpentry company with husband and currently going through divorce Cake Decorator/Baker

Giant Fredericksburg, VA

January 2025 to March 2026

Head decorated .inventory stocked baked and decorated .. General Merchandise Manager

Dollar Tree Fredericksburg, VA

July 2023 to April 2025

Customer service team leader .Stocked and unloaded weekly truck of inventory .Opened and Closed store Server/Bartender/catering Host

Famous Daves Woodbridge, VA

March 1998 to April 2016

Enjoy customer service and teamwork work well with others and positive attitude for years Education

High school diploma

Dale City, VA

September 1992 to July 1996

Skills

Braising Cooking Guest services - Guest services experience (More than 20 years) Communication with kitchen staff Casual dining experience Residential construction Deep frying Refrigerator cleaning Small business owner customer support experience Data-driven decision making Pet care facility disinfecting Office experience Beer knowledge Financial data reconciliation Serving Customer support experience within manufacturing industry Sales management Home care Hospitality management Time management Customer follow-ups Complaint handling Food service management Customer service under pressure Client interaction via phone calls Phone etiquette Climbing Microsoft Word Inventory management Store opening/closing procedures Apartment housekeeping Interviewing Glass cleaning Account management Cash handling Leadership Food hygiene Customer expectation management Clear language communication Inventory control Business development Carpentry Simple food item preparation Order inquiry handling Customer inquiry handling Providing product information Kennel experience Dog handling Legal billing Frontline customer support management Merchandising Restaurant management Dishwashing Team management Appointment scheduling Animal welfare Attention to detail Face-to-face client meetings Outside sales Handling customer exchanges Receptionist experience within retail industry Enhance product knowledge Beauty & cosmetics sales Social media engagement Customer communication Customer acquisition Clean workspace maintenance Customer issue escalation Sales support Problem-solving Boiling cooking technique Food & beverage industry Cake decorating Food running Customer service manager experience Stock rotation Data entry Conflict resolution Grocery store Computer operation Pet care Merchandising display arrangement Retail industry sales team management Bussing Graphic design Hospitality Mopping Oven cleaning Management Animal handling Product demos Store management Customer returns handling Lead generation Shift management Email customer support Handling customer inquiries Stocking In-person customer service Animal care Maintaining an organized workspace Retail management Bathroom cleaning Retail sales Pre- cooking preparation Customer service Client relationship development Restaurant experience Food expediting Backroom stock organization Customer satisfaction surveys Customer complaint resolution Food safety Home & community care experience Individual consumer customer service Social media platforms Assembly Payroll processing Cross-contamination prevention Clerical experience Food service Operations management Team leadership Active listening Broiling Communication skills Training & development Customer support experience within retail industry Pet playtime supervision General management Floor cleaning Residential window cleaning Teamwork Sanitation Retail sales transactions Order processing Shelf stocking Food service health code compliance English Administrative experience Team motivation

(leadership skill) Record keeping Content creation Marketing Front desk Cleaning Customer relationship building Upselling Mixology Deal closing Legal correspondence preparation Greeting customers Executive-level team management Planograms Hotel experience Food handling Phone communication Legal office phone management Friendly demeanor Café File organization Food allergen management Food preparation Financial concepts Food allergen awareness Supervising experience Wine knowledge Negotiation POS systems Customer service knowledge base Home health Takeout food packing Organizational skills Sales Direct sales Languages

English

Certifications and Licenses

Driver's License

CNA

Additional Information

Authorized to work in the US for any employer

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