Administrative Assistant & Data Entry Specialist
Resume:
Dona Bowerman
Trumansburg NY, *****
*************@*****.***
* Excellent project and program management
* Commitment to the position taken
* Effective communication skills
* Strong organizational skills with commitment to excellence
* Positive attitude with time management skills
* Background with Ramp, QuickBooks, and other finance tasks
* Strong computer skills including Excel, PowerPoint, and Word Work Experience
Program Coordinator
Performance Systems Development - Ithaca, NY
January 2026 – June 2026
*Program and Project Management
*Track open software projects and ensure deadlines are met
*Track open software issues and prioritize as needed
*Ensure documents needed for Projects and issues are organized and accessible
*Work closely with the New Homes, Existing Buildings, and Quality Assurance teams
*Work comfortably in Word, Excel, and Power Point
*Work comfortably in MS apps like teams, lists, and to-do.
*User acceptance testing
*Soc2 compliance tracking
*Invoice tracking within QuickBooks
*Rebate processing within Ramp
Business Technology Coordinator
Performance Systems Development - Ithaca, NY
October 2021 – December 2025
*Program and Project Management
*Track open software projects and ensure deadlines are met
*Track open software issues and prioritize as needed
*Ensure documents needed for Projects and issues are organized and accessible
*Work closely with the New Homes, Existing Buildings, and Quality Assurance teams
*Work comfortably in Word, Excel, and Power Point
*Work comfortably in MS apps like teams, lists, and to-do.
*User acceptance testing
*Soc2 compliance tracking
Administrative Assistant
Performance Systems Development - Ithaca, NY
January 2020 – October 2021
* Understanding and completing assignments and goals on time.
Assisting with tasks and communication with contractors
Assisting with invoicing
Other administrative tasks as assigned
* Handling scheduling for assigned inspectors
Ensuring good appointments and travel times
Ensuring a good path of travel for each scheduled inspection
Adjusting and filling the schedule depending on inspector and customer needs
*Review of all inspection reports
Customer Service Representative
Performance Systems Development - Ithaca, NY
September 2018 – December 2019
* Handling scheduling for assigned inspectors
Ensuring good appointments and travel times
Ensuring a good path of travel for each scheduled inspection
Adjusting and filling the schedule depending on inspector and customer needs
*Accurate handling of calls and note tracking
Front Desk Associate
Clarion Inn - Ithaca, NY
April 2018 to September 2018
* Assisted in daily front desk operations for the day including:
Checked in and checked out guests
Made reservations and process payments
Took and transferred calls to correct departments Customer Service Representative
Suburban Propane/ Agway Energy Services
October 2017 to March 2018
* Call Center representative tasks including:
Effectively handle calls in a timely fashion
Take accurate and detailed notes
Take messages/ Transfer calls
Education
Other in Administrative Assistant
Online PennFoster – Online at home
May 2018 to August 2018
Bachelors in Business: Project Management
Online Capella University – Online at home
September 2025 to Present
Certifications/Licenses
Administrative Assistant
August 2018 to Present
• Learned skills useful for administrative procedures and took courses for
• Business English
• Office procedures
• Time management
• Computer applications
Contact this candidate