BRUNNEY THEARD
Tallahassee, FL ***** 561-***-****
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SKILLS
- Patient Care -Problem Solving
- Health Assessments - Equipment Maintenance
- Customer Service - Cash Handling
EXPERIENCE
- Customer Service Associate, 02/2025- Current
Wawa, Tallahassee Fl
● Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
● Performed additional duties as assigned by the management team.
● Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Dental Assistant, 01/2024 - 07/2024
Sage Dental, Deerfield Beach Fl
● Operated a variety of machinery and tools safely and efficiently.
● Assisted with customer requests and answered questions to improve satisfaction.
● Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Customer Service Representative, 09/2020 - 01/2023 Pompano Beach, Fl
● Resolved complex problems by working with other departments to provide solutions that meet customer needs.
● Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
● Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education & Training
Expected in 05/2027 Associate of Science in Nursing- Tallahassee State College Associate of Science Nursing
07/2023 Florida Career College- Margate Fl
Associate of Science Radiology
Certifications- BLS Certification, AED Certification, Registered Dental Assistant