Hospitality Professional with Customer Service Focus
Resume:
STEVEN ALCALA
San Antonio,tx.78223
*********@*****.***
Skills Summary
Skilled in hospitality and customer service highly motivated individual attention to detail and people skills that demonstrates professional attitude.
Education
Degree / Date of Graduation
Northwest vista college
Associates degree
Real estate business
08/2010-05/2015
Experience
Name of Employer
Circle k
Lead food service prep
05/2023-present
Responsible pre cook items prep and cook these items ready for guest purchase and consumption
Keep all areas clean sanitary at all times served hot n ready
Make sure all items pass Temp checks
Complete all areas work tasks timely manner making sure all bathrooms, cooler and areas clean ready for business
Attention detail to customer needs
Pepsi co. Beverages
Merchandiser
06/2023-present
Arrive at location find manager check in threw company app locate Pepsi products on shelf
Take clear before n after photos of shelf locate load items on cart timely manner
Now stock all items needed on shelf professional attitude
Job is done when palets are finished empty
Salt Grass steak house
Server
05/202*-******
Sell quality steaks and cocktails using suggestive selling tools
Maintaining full section timely manner keep all areas clean sanitary all times
Effectively clean section and Opening closing duties ready for success
POS full uniform professional appearance
Running food working as team takin care guest top priority showing hospitality customer service all areas needed
Range steak n seafood jason dady restaurant group
Server
07/2016-07/2022
Sell quality steaks and cocktails using suggestive selling tools maintaining full section timely manner
Keep all areas clean and sanitary all times show hospitality customer service all times
Running food working as team top priority showing attention detail hands on keeping guest happy top priority
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