Customer Service & Retail Support Professional

Parsa Nejati

236-***-**** ************@*****.*** Vancouver, BC

Education

Simon Fraser University (SFU) — Burnaby, BC

Bachelor of Arts, Economics (In Progress)

Prince of Wales Secondary School — Vancouver, BC

Graduated: June 2023

Experience

Persia Foods, Inventory Clerk – June 2025 to August 2025

-Managed and organized inventory to ensure accurate stock levels

-Assisted with receiving shipments and restocking products

-Maintained organized storage areas and helped staff locate items quickly

Geox, Sales Associate – Oct 2022 to Dec 2022

- Delivered friendly customer service, helping 20+ customers per shift with product questions and purchases

- Processed transactions accurately using POS systems, including returns and exchanges

- Maintained a clean, well-stocked, and visually appealing sales floor

- Collaborated with team members during peak retail periods to meet daily sales goals

Volunteer Event Helper, Trafalgar Elementary School – Dec 2021

- Assisted with setup, operations, and takedown for a school-wide winter event

- Monitored student activity zones to ensure safety and smooth flow during games and performances

- Provided support to teachers and parents throughout the event

Skills

• Customer Service & Sales

• Teamwork & Communication

• POS Systems & Cash Handling

• Microsoft Office & Google Workspace

• Fluent in English; Proficient in Persian (Farsi)

• First Aid & CPR (Intermediate)

• Basic Graphic Design (Photoshop, Filmora, Adobe Illustrator)

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