Case Management Specialist Resume Summary Title

Denea Collier

Sumter, SC, SC ***** 803-***-**** *************@*****.***

Summary

Multi-faceted Senior Case Manager dedicated to helping clients identify needs and coordinate care within multi- disciplinary teams. Committed to maintaining open communications with staff members and superiors in ongoing effort to increase collaboration and eliminate operational gaps. Applies advanced understanding of community referrals and delivers relevant support. Self-motivated, dependable case manager experienced in advocating outreach and engagement services. Demonstrated clinical skills in assessing and obtaining community resources to customize care plans. Commitment and understanding of equal opportunities with diverse and multicultural environments. Skills

Discharge Documentation

Data Collection

Regulatory Compliance

Patient Communication

Service Planning

Data Analysis

Analytical and Critical Thinking

Research and Facts Collecting

Interviewing Skills

Program Management

Multitasking Strength

Continuous Professional Development

Intervention Planning

Problem-Solving Skills

Report Writing

Safety Management

Discipline Administration

Staff Meeting Coordination

Mental Health Disorders

Activities Oversight

Mediation Techniques

Life Skills Development

Student Needs Assessments

Experience

CASE MANAGEMENT SPECIALIST 05/2021 - 03/2023

Lee Correctional Institution - Bishopville, SC

Conducted comprehensive assessments of clients to identify service needs and develop individualized case plans. Developed and monitored treatment plans, coordinated services with other providers, and provided crisis intervention.

Provided counseling and advocacy for clients in order to assist them in meeting their goals. Maintained case notes, records, and documentation according to agency policies and procedures. Collaborated with community partners such as hospitals, schools, social service agencies, probation departments., to coordinate appropriate services for clients.

Facilitated group meetings and workshops on topics related to mental health issues, substance abuse prevention and treatment, parenting skills.

Provided education about available resources within the community for clients who are transitioning from institutional care back into the community setting. RESIDENTIAL REHABILITATION COUNSELOR 02/2011 - 05/2021 Wil Lou Gray Opportunity Schl - Lexington, SC

Provided individual and group counseling to residents in a residential rehabilitation facility. Developed treatment plans for each resident based on their individual needs and goals. Conducted assessments of residents' mental health, substance abuse issues, and physical disabilities. Collaborated with psychiatrists, social workers, and other healthcare professionals to ensure the best care for each resident.

Organized recreational activities such as art therapy or sports to help build relationships among the residents. Provided crisis intervention services as needed in order to stabilize any potentially dangerous situations or emotions among the residents.

Encouraged self-advocacy among clients by helping them set realistic goals for themselves and teaching them problem solving skills.

BEHAVIORAL SUPPORT SPECIALIST 04/2008 - 02/2011

Dept. of Disabilities and Special Needs - Columbia, SC Developed and implemented behavior intervention plans for identified students. Facilitated communication between school personnel, families, and outside agencies as needed. Conducted functional assessments of student behaviors in order to identify the function of the behavior. Created visual supports and schedules to improve understanding of expectations by students with autism spectrum disorder.

Utilized a variety of evidence-based practices such as Applied Behavior Analysis, Positive Behavioral Interventions and Supports and Social Skills Training.

Implemented crisis prevention techniques when necessary, including de-escalation procedures. Attended professional development opportunities related to current trends in educational technology and special education legislation.

Devised and implemented individualized professional learning resources, systems and coursework to boost teaching aptitudes.

Education and Training

Columbia College - Columbia, SC Bachelor of Science Public Relations And Organizational Communication, 05/2013 Midlands Technical College - West Columbia, SC

Public Services, 05/2011

Activities and Honors

Member of the order of the Eastern Stars.

Military Spouse.

Accomplishments

Member of Phi Beta Kappa international honors society. Certifications

Proficient in Powerpoint, Excel, med chart, medpro, microsoft teams, humana tricare and outlook.

Contact this candidate