Data Entry & QA Specialist with 14+ Years Proficiency
Resume:
Candi Abbott
763-***-**** • ******.*******.***@*****.*** • St. Louis, MO
Summary
Detail-oriented professional with over 14 years of experience in high-volume data management and quality assurance. Expert in Data Entry and maintaining 100% accuracy in complex regulatory environments. Possesses strong Basic PC Skills, a Stable Internet Connection, and a dedicated Focus on meeting performance metrics as a US Resident.
Work Experience
Quality Assurance Credentialing Specialist April 2017 – February 2026 OPTUM HEALTH, ST. LOUIS, MO
Inputted sensitive healthcare provider information into centralized credentialing databases with high accuracy and speed.
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Maintained high-volume Data Entry workflows while performing rigorous Quality Assurance audits on digital application files.
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Used Basic PC Skills to navigate proprietary software and Email systems to streamline Knowledge and communication support.
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• Focused on meeting strict daily processing quotas, consistently exceeding project expectations. Credentialing Specialist August 2016 – August 2017 PRIME THERAPEUTICS, ST. LOUIS, MO
Typed provider credentials into system records, ensuring zero errors in high-stakes pharmacy benefit management environments.
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• Performed rapid data input for medical records, prioritizing speed and Focus to reduce application backlog. Leveraged Basic PC Skills and Microsoft Office to organize and track the Reporting and Auditing of application statuses.
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• Managed frequent Client Communication via Email to gather missing documentation for critical data files. Senior Patient Advocate September 2012 – August 2016 EXPRESS SCRIPTS, ST. LOUIS, MO
Inputted patient advocacy case notes into centralized tracking systems following strict HIPAA and Data Management guidelines.
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Executed daily Data Entry tasks involving patient prescription history and insurance verification for thousands of records.
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Maintained consistent Typing Proficiency while communicating with patients and healthcare providers simultaneously.
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Focused on data integrity during high-volume call cycles, ensuring all administrative records were updated in real- time.
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Education
A.A January 2025 – Present
ST. LOUIS COMMUNITY COLLEGE
Additional Skills
Core Technical Skills: Data Entry, Typing Proficiency (30+ WPM), Basic PC Skills, Data Management, Application Analysis, Quality Assurance
Tools and Communication: Email Correspondence, Microsoft Office Suite, Credentialing Databases, Client Communication, Remote Work Tools
Operational Strengths: Stable Internet Connection, US Resident Status, Administrative Support, Strategy and Compliance, Reporting and Auditing, Problem-solving Core Duties
• Renewal and Monitoring
• Administrative Support
• Reporting and Auditing
• Knowledge and communication support
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