Chase Checking Customer Service Specialist

Seriyah Malveaux

Beaumont, TX ***** +1-409-***-**** *************@*****.***

Work Experience

Wal-Mart Cashier

Walmart Beaumont, TX

September 2025 to Present

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns McDonalds Crew Member

McDonald's Beaumont, TX

November 2024 to November 2025

• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments

• Maintained cleanliness and organization of work area, adhering to health and safety regulations

• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers Education

GED

West Brook Sr High School Beaumont, TX

August 2022 to March 2025

High school diploma or GED

Some high school

Skills

Basic math Hospitality Typing Sanitation Meal preparation Mobility assistance Conducting sales calls Order fulfillment Sales Phone call management Customer support Upselling Technical sales Childcare Meal assistance Companionship support Technical troubleshooting support Prospecting Dressing assistance Phone etiquette Guest services Food industry Cold calling Cash handling Lead generation Host/Hostess Medical office experience Communication skills Customer service Quick service & fast food restaurant Windows Leadership Initial Contact

(sales skills) Commercial cleaning Computer literacy Cleaning Computer skills Food service Food safety Lead Tracking Organizational skills Patient hygiene assistance Toileting assistance Technical Proficiency Client interaction via phone calls Microsoft Office Time management Appointment scheduling Managing customer accounts Bathing assistance Customer relationship building Food handling Kitchen experience Computer operation Medical terminology Ethernet Cash register Restaurant experience English

Certifications and Licenses

ServSafe Food Handler

December 2025

Food Handler Certification

December 2023 to December 2025

Driver's License

ServSafe

Additional Information

Authorized to work in the US for any employer

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