Cloud-Focused IT Graduate at FIU Specializing AWS Automation & Secur

STEVEN BENNI

Bachelor of Science in Information Technology Florida International University (FIU)

Information Technology Professional with a B.S. from Florida International University, specializing in AWS Cloud Infrastructure and System Security. Backed by hands-on experience developing secure, normalized relational databases and leveraging Generative AI (RAG systems) to automate troubleshooting and data retrieval. Expertly trained in Computer Security, Cyber Crime analysis, and Advanced Database Administration. Proven ability to bridge technical gaps using AWS automation and Python to improve operational efficiency. A fast-learning, customer- centric communicator with a strong foundation in Windows/Linux support, networking fundamentals, and Unix System Administration, dedicated to delivering high-quality Tier 1/2 enterprise solutions. AI-Powered IT Knowledge Base Assistant (RAG) Home Lab GitHub

•Built a Retrieval-Augmented Generation (RAG) assistant to simulate Tier 1 troubleshooting and FAQ resolution using technical documentation.

•Implemented PDF ingestion + vector search with ChromaDB, enabling fast lookup of relevant passages for support-style answers.

•Developed a Streamlit interface for user queries and tested with multiple PDF manuals and common hardware/software troubleshooting prompts.

AWS Resource Auditor & Cost Optimizer (Python/Boto3) Home Lab GitHub

•Created automation to identify unattached EBS volumes and stale snapshots to support cost optimization

(FinOps).

•Scanned EC2 resources for required security/billing tags, helping enforce governance and inventory hygiene.

•Applied least-privilege IAM concepts for secure programmatic access and auditing workflows. Car Rental Database System (SQL) Database Administrator/Developer

•Designed and implemented a normalized relational database with emphasis on data integrity and structured storage.

•Wrote SQL queries for business workflows (vehicle availability, customer records, rental tracking).

•Demonstrated understanding of backend logic used in real systems (constraints, relationships, query design). Education

Technical Skills

Professional Summary

Academic Projects & Experience

Systems & Administration: Windows 10/11, Microsoft 365, Unix/Linux System Administration, Active Directory, ServiceNow, Remote Desktop (RDP)

Cloud & Automation: AWS (EC2, IAM, SSM, EBS), Boto3, Python, Shell Scripting (Bash), IT Automation, Networking & Security: TCP/IP, DNS, DHCP, VPN, Computer Security, Cyber Crime Analysis, Applied

Computer Networking.

Software & Databases: Java (Intermediate),

Advanced Database Management, Database Administration

(DBA), SQL, Component Software Development.

Data & Design: Tableau, Excel Data Analysis, Website Content Management, Human-Computer Interaction (HCI)

Graduated: May 2026

Core IT & Infrastructure: Enterprise IT Troubleshooting, Unix System Administration, and IT Automation. Cybersecurity & Governance: Computer Security, Cyber Crime Analysis, and Information Security. Software & Data Management: Advanced Database Management (DBA), Component Software Development, and Professional Technical Writing

*************@*****.*** 954-***-**** Pembroke Pines, Florida 33027 Github: github.com/Steven03244

Relevant Coursework

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