Order Entry Professional with Strong Accuracy
Resume:
Angela Armstrong
Order Entry Representative
New Smyrna Beach, Florida, United States
************@*****.***
SUMMARY
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.
WORK EXPERIENCE
November 2024-December 2025
Order Entry Representative
Suncoast Resources LLC - A Reladyne Company
Houston, Texas, United States
Entered and processed customer orders accurately and efficiently, ensuring timely delivery Managed a high volume of order entries daily, averaging XX orders per day Performed data entry tasks with a high level of accuracy while meeting strict deadlines Identified opportunities for process improvement within the order entry system to enhance efficiency and reduce errors
May 2024-November 2024
Order Entry Specialist
Roth Ultimate Staffing Agency
Houston, Texas, United States
Performed regular quality checks on entered data to identify and correct errors, maintaining a high level of accuracy Maintained confidentiality of sensitive information during the data entry process, adhering to strict security protocols Worked closely with supervisors to prioritize workload based on urgency levels August 2022-November 2023
Order Entry/Customer Service
Talent Bridge
Rochester, New York, United States
Responsible for processing incoming orders, ensuring accuracy and efficiency Receiving orders and entering the information into a computer to be processed and fulfilled. Ensuring that orders are processed in a timely manner and that customer satisfaction is maintained. Communicate with shipping, warehouse, or common carrier personnel to expedite or trace shipments. Inform customers by email or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
August 2021-July 2022
Customer Service Representative
Sykes Enterprises, Incorporated
Deland, Florida, United States
Establishing and retaining customer relationships by performing efficient and accurate banking transactions. Opening and closing accounts in support of Bank goals and objectives. Reversing transactions and reissuing compromised debit and credit cards. Provide information to customers on their account status and account balances. Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly. Ensure that customers' confidential information is properly protected and only used for official purposes. April 2019-July 2021
Sales Representative/Customer Service
Hear Better For Life LLC.
Altamonte Springs, Florida, United States
Responsible for selling hearing aids and meeting weekly goals, telemarketing, and assisting customers with any questions or concerns Selling products and meeting customer needs while obtaining orders from existing or potential sales outlets February 2018-March 2019
Sales Representative
Total Marketing Concepts
Sanford, Florida, United States
Contacted new and existing customers to discover their needs and to explain how certain products could be useful to them. Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities. Informed customers about current promotions and sales, encouraging them to take advantage. Submitted orders for processing.
EDUCATION
2012-2012
High school diploma or GED
Ohio Department of Education
Ohio, United States
SCCAA (GED)
SKILLS
Order Processing Data Entry Customer Support/Service Call Centers Financial Transactions Customer Retention/Renewal Time Management Customer Satisfaction Shipping/Receiving Warehousing Sales Security Protocols Establish Priorities Delivery Management Driver's License CERTIFICATIONS
Driver's License
LANGUAGES
English - Intermediate
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