Programs & Marketing Assistant, Young Concert Artists

Ann T. McCutchen

*************@*****.*** +1-631-***-**** www.linkedin.com/in/ann-mccutchen

EDUCATION

Syracuse University Syracuse, NY Graduation: May 2025 Martin J. Whitman School of Management, Bachelor of Science Degree in Marketing Management Deans Lists S.I. Newhouse School of Public Communications: Communications (Minor) GPA: 3.70 Magna Cum Laude

Syracuse University London Abroad Program 2024

EXPERIENCE

A-List Management London, UK January 2024 – May 2024

Music Management & Media Strategist Intern

Managed artist’s day-to-day schedules, events, and logistics to ensure accurate details across ticketing platforms and websites

Researched and monitored social media trends to develop content strategies that increasing artist engagement on Instagram and Tik Tok by 12%

Drafted and organized professional communication to managers and venues to arrange accommodations tailored to artist preferences and schedule

Pitched brand partnerships and live events (pop-ups) to build artist visibility and growth

Barnes Center at the Arch – Recreation Syracuse, NY April 2023 – May 2025

Guest Services Coordinator

Conducted interviews and trained new hires, ensuring consistent high-quality service and safety standards

Collaborated with team members to handle guest requirements and support membership services

Communicated with co-workers and supervisors to resolve guest issues or questions

Recognized as Employee of the Month for receiving the highest volume of positive peer reports; ranked within the top 30% of highest-performing employees

Z89 Radio Station Syracuse, NY January 2022 – December 2023

Business Operations Coordinator

Hosted weekly radio segments on air where I would deliver engaging commentary and an upbeat energy in between songs to keep listers entertained

Built partnerships with local Syracuse businesses to collaborate in sponsorship opportunities that would support the stations goals of increased community engagement

Coordinated business operations logistics, planning and executing promotional campaigns and production at Wescott Theater

VESPA Italian Kitchen & Cocktails Ronkonkoma, NY June 2025 – Current

Server

Supported daily front-of-house operations by communicating with staff while maintaining accurate orders, processing payments, and tailoring service to customer requests

Deliver attentive, personalized service while managing 6 to 7 tables at a time in a fast-paced dining environment

Resolved guest concerns professionally while maintaining a positive attitude to ensure customer satisfaction

LEADERSHIP & CAMPUS INVOLVEMENT

Event Coordinator VP CHAARG, Syracuse University May 2024 – April 2025

Scheduled and organized weekly workout for 70+ members by coordinating with local fitness studios

Collaborated closely with executive board to communicate details and updates regarding upcoming events

Effectively managed last-minute studio cancellations by finding and implementing alternative solutions under pressure

Strategic and Entrepreneurial Management Capstone Project Syracuse University January 2025 – May 2025

Collaborated in a student-led team to construct a comprehensive business plan incorporating market research, financial modeling, and competitive analysis

Developed and designed a new product concept that was presented to a panel of judges in a competition

Balancing the Books Tutor Shaw Center, Syracuse University September 2022 – April 2025

Tutor 7th and 8th graders at Huntington Pre-K-8 School on financial literacy

Maintain a positive attitude to keep students engaged during hands-on activities

Provide guidance and individual experiences to better understand the material

Formal Chair Alpha Xi Delta, Syracuse University January 2024 – December 2025

Organized event operations including venue selection, theme design, and catering arrangements for 300+ attendees

Collaborate with executive board to manage budgets, schedules, and event details

Communicate expectations and event information to sorority members

SKILLS

Technical: Expert in Google Suites, RStudio (beginner), Connect 2, Fusion, Canva, Slack, Adobe, Microsoft Office

Certifications: CPR Certified 2024, Hub Spot Certified 2023, Excel Certified

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