Administrative Assistant / Receptionist Expert
Resume:
VIRGINIA A.
GAINES
ADMINISTRATIVE
ASSISTANT
***********@*****.***
Rex, GA 30273
CONTACT
Administrative
Assistant/Receptionist and
Customer Service professional with
experience in diversified business
support positions. Adaptable
professional with twenty-plus years
of work experience and proven
knowledge of leadership, problem-
solving, and workflow prioritization.
Aiming to leverage my abilities to
successfully fill the Administrative
assistant/Receptionist or Customer
Sesrvices role at your company.
CAREER OBJECTIVE
Administrative Assistant
Randstand, Atlanta, GA
Receptionist Coordinator
PCAOB, Atlanta, GA
Administrative Support
Spherion Temporary Agency, Atlanta, GA
EXPERIENCE
September 2022 - Present
Serve as primary point of contact for facilitating operational and administrative inquiries.
•
• Answered phones, and greeted Clients that came in the office
• Maintain receptionist area
• Organized and updated documents
• organized and mailed out marketing materials
January 2008 - January 2014
• Schedule conference rooms for meetings via Microsoft Outlook Answered and transferred incoming calls and provided general information
•
• Greeted, check-in and assign visitors badges via Kastle Systems Processed all out-going and documented all incoming packages via
• EasyLobby
Assist all departments with clerical tasks such as typing notes, faxing, scanning, and etc
•
Maintained company small firm notebooks by up dating documents and current topic tabs quarterly.
•
• Set up conference calls via AT&T
• Monitor office security via the Kastle security system cameras Maintain break room, kitchen, coffee center and inventory and ordered all supplies.
•
January 2005 - January 2008
• Greeted clients and answer incoming calls
Prepared mass mailings and other correspondence using Microsoft Word
•
Prepared charts, graphs, processed accounts receivable and updated database daily using Microsoft Excel spreadsheet
•
Prepared old records for the Archives by documenting information
• from over 300 boxes of files
Made independent decisions within established guidelines regarding planning, organizing and scheduling of work.
•
Customer Relations Rep. /Corp Receptionist
Kelly Services, Atlanta, GA
Corporate Receptionist
The Travel Desk aka Wright Travel, Atlanta, GA
January 2001 - January 2008
Worked in a call center as lead supervisor answering incoming calls in a fast paced environment
•
Traveled to designated locations to evaluate issues on Lanier's copy and fax machines
•
Assisted in budget preparation and compiled and analyzed basic
• information for inclusion in reports for presentation materials Answered incoming calls in a fast paced environment addressing specific medical coverage questions and redirecting calls
•
• Processed FedEx and UPS packages daily.
January 1997 - January 2001
In a fast pace environment greeted visitors and answered up to 80
• calls hourly
Provided callers with basic travel information via World Span booking systems
•
• Tracked inventory and ordered all office supplies Processed account receivables and maintained reports using
• Microsoft Word and Excel.
SKILLS
• Highly motivated self-starter with the ability to multi-task. S a professional receptionist, I am organized, attentive to detail and have excellent customer service skills, sales/marketing
•
• Multi-Line Telephone Systems
• Supply Inventory Control
• Strong Organizational Skills
• Multitasking and Time Management
Contact this candidate